Is Giacom Connectivity down?
Last checked 5m agoActive incident: Asanti - Planned Maintenance
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Giacom Connectivity is reporting a major outage right now (last checked 5m ago). 1 active incident on the official status page.
Real-time Giacom Connectivity status, recent outages, and incident history — pulled directly from Giacom Connectivity's official status page at https://connectivitystatus.cloud.market every 5 minutes. Pingoru tracks 29 Giacom Connectivity services and has captured 31 incidents in the last 90 days (99.52% uptime). Get email, Slack, Discord, or webhook alerts the moment Giacom Connectivity reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- identified · May 29, 2026, 09:36 AM UTC
we currently have an issue with out Sky quoting tool for ethernet. The problem has been identified and should be resolved by cop today. Sorry for any in convenience.
- resolved · May 29, 2026, 11:41 AM UTC
This issue is now resolved
Latest: This issue is now resolved
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Timeline · 2 updates
- investigating · May 18, 2026, 09:01 AM UTC
Good Morning, We are currently investigating a City Fibre outage, which appears to be affecting the leeds area. This has been raised into City Fibre who are investigating. We'll update this incident again, within the following 1-2 hours. thanks
- resolved · May 19, 2026, 09:46 AM UTC
Good Morning We have been advise this has now been resolved Incident status: Resolved This was due to a power failed at one of Date Centre City Fibre use Thanks
Latest: Good Morning We have been advise this has now been resolved Incident status: Resolved This was due to a power failed at one of Date Centre City Fibre use Thanks
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Timeline · 7 updates
- investigating · Apr 22, 2026, 03:48 PM UTC
Dear Partner, We have received reports of a total loss of service affecting some Ethernet Leased Lines. Initial investigations indicate that the impacted services are provided via Virgin Media. Checks carried out so far show that the leased lines themselves are up, and internet access is reachable when sourcing traffic from the LAN, which suggests that routing is in place. We are currently in the early stages of investigation and are gathering further data to progress this with the supplier. Further updates will be provided within the next 1–2 hours.
- investigating · Apr 22, 2026, 05:40 PM UTC
The carrier has assured there are no physical connectivity issues affecting circuits, and is investigating further.
- investigating · Apr 22, 2026, 06:54 PM UTC
Virgin Media confirm they are experiencing a routing issue across their network, and that this is currently being investigated by their Transmission Team.
- investigating · Apr 22, 2026, 09:12 PM UTC
Virgin Media are still continuing to assess the situation and will provide a confirmed plan of action as soon as possible.
- investigating · Apr 22, 2026, 10:08 PM UTC
Virgin Media will proceed with a full card replacement at our Hayes headend starting at midnight tonight. We will provide confirmation once the card swap has been completed.
- identified · Apr 22, 2026, 11:52 PM UTC
Virgin Media has a revised plan in place and will be replacing two cards on their core device in Hayes. The cards have been ordered and are expected to arrive on site by 3am. A further update will be provided once the replacements have been completed.
- resolved · Apr 23, 2026, 02:53 AM UTC
Virgin Media work has now been completed. Service should be working as expected. Please retest.
Latest: Virgin Media work has now been completed. Service should be working as expected. Please retest.
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Timeline · 3 updates
- investigating · Apr 16, 2026, 10:14 AM UTC
We have received reports of intermittent issues with our Cloud Market Portal when trying to access orders. Our platform support engineers are currently investigating the issue and we will provide updates on this as soon as we have them. Thank you for your patience while we work to resolve this.
- investigating · Apr 16, 2026, 04:04 PM UTC
Good Afternoon, Our Platform Support engineers continue to work on this issue. Please bear with us while we continue to work towards a resolution. Updates will be provided as soon as they are available.
- resolved · Apr 24, 2026, 02:22 PM UTC
The portal is now stable. Thank you for your patience while we worked to resolve this.
Latest: The portal is now stable. Thank you for your patience while we worked to resolve this.
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- Sky Ethernet Quoting ResolvedStarted May 29, 2026, 09:36 AM UTC · Resolved May 29, 2026, 11:41 AM UTC · 2h 5m
- Started May 18, 2026, 09:01 AM UTC · Resolved May 19, 2026, 07:45 AM UTC · 22h 43m
- Started Apr 22, 2026, 03:48 PM UTC · Resolved Apr 23, 2026, 01:30 AM UTC · 9h 41m
- Major Outage detected on status page ResolvedStarted Apr 19, 2026, 08:49 PM UTC · Resolved Apr 20, 2026, 03:30 PM UTC · 18h 41m
- Started Apr 16, 2026, 10:14 AM UTC · Resolved Apr 24, 2026, 02:22 PM UTC · 8d 4h