Giacom Connectivity incident
Sky router remote access disabled
Ongoing since 03:46 PM UTC, affecting Broadband - Sky.
We have been informed by Sky Business that remote access functionality has been temporarily disabled on certain Sky Business routers as a precautionary measure while a software security update is completed. What this means: Broadband connectivity and all other services remain unaffected. Remote management/access to the router from outside the customer network is currently unavailable. Customers can still access and manage their router settings locally from any device connected to their network. Customer action required: No action is required at this time. Customers should leave remote access disabled while the update is completed. Sky Business will confirm when the update has been completed and remote access functionality has been restored. We will provide a further update as soon as additional information becomes available.
Affected components
Update timeline
- monitoring Nov 04, 2026, 03:46 PM UTC
We have been informed by Sky Business that remote access functionality has been temporarily disabled on certain Sky Business routers as a precautionary measure while a software security update is completed. What this means: Broadband connectivity and all other services remain unaffected. Remote management/access to the router from outside the customer network is currently unavailable. Customers can still access and manage their router settings locally from any device connected to their network. Customer action required: No action is required at this time. Customers should leave remote access disabled while the update is completed. Sky Business will confirm when the update has been completed and remote access functionality has been restored. We will provide a further update as soon as additional information becomes available.
Your product runs on more than Giacom Connectivity
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services