Is NZIX down?
Last checked 3m agoActive incident: Portal and OSS Outage
NZIX is reporting a partial outage right now (last checked 3m ago). Some components are affected; others remain operational.
Real-time NZIX status, recent outages, and incident history — pulled directly from NZIX's official status page at http://status.ix.nz every 5 minutes. Pingoru tracks 5 NZIX services and has captured 2 incidents in the last 90 days (98.67% uptime). Get email, Slack, Discord, or webhook alerts the moment NZIX reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- Member Portal
Timeline · 4 updates
- investigating · May 25, 2026, 12:07 AM UTC
We're aware of an incident affecting our infrastructure hosting provider, this is impacting access to our Member Portal and operational support systems. Investigations are ongoing, and we will provide an update once further information becomes available.
- monitoring · May 25, 2026, 01:56 AM UTC
Our infrastructure hosting provider has advised that the outage is due to a targeted DDoS attack on their infrastructure. They have advised that services are currently operating normally for traffic routed within New Zealand. However, international traffic continues to experience degraded performance. They are continuing to work with their upstream provider on mitigation efforts, and we will provide further updates as information comes to hand.
- monitoring · May 25, 2026, 03:12 AM UTC
Our infrastructure hosting provider has advised that they have applied a mitigation on the network in Sydney to address the current issue and services should now be stabilising. We are continuing to monitor the situation and will provide further updates as necessary.
- monitoring · May 26, 2026, 12:40 AM UTC
Our infrastructure hosting provider has advised that they are still seeing ongoing impact from the DDoS attack, and they are working closely with their upstream providers to improve stability and connectivity. We are continuing to monitor the situation and will provide further updates as necessary.
Latest: Our infrastructure hosting provider has advised that they are still seeing ongoing impact from the DDoS attack, and they are working closely with their upstream providers to improv…
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Recent outages & incidents
Past 90 days- Member Portal
Timeline · 4 updates
- identified · Mar 31, 2026, 10:45 PM UTC
We are currently investigating an issue with our payment gateway which is causing card payments to fail, this appears to be a regression of an older issue with the merchant and fixes are underway to resolve.
- identified · Apr 01, 2026, 01:27 AM UTC
The merchant has confirmed a flag on our account was missed during a recent migration with their card gateway system, the merchant is now working with the card gateway processor to resolve this urgently.
- identified · Apr 01, 2026, 04:30 AM UTC
We are still waiting on a fix from our Merchant, currently no ETA at the moment but we will continue to follow up and notify of any significant changes.
- resolved · Apr 01, 2026, 06:07 AM UTC
This issue has now been resolved by the merchant and payments are successfully processing.
Latest: This issue has now been resolved by the merchant and payments are successfully processing.
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See the full NZIX outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse NZIX outage history →Or sign up free to get alerts when NZIX breaks · 10 free monitors · No credit card
- Portal and OSS Outage OngoingStarted May 25, 2026, 12:07 AM UTC · ● 19d 19h
- Started Mar 31, 2026, 10:45 PM UTC · Resolved Apr 01, 2026, 06:07 AM UTC · 7h 22m