Is GetFeedback down?

Last checked 5m ago
Current status
GetFeedback is up

No incidents right now.

GetFeedback is operational right now. Last checked 5m ago; the most recent incident resolved 6d ago.

Real-time GetFeedback status, recent outages, and incident history: pulled directly from GetFeedback's official status page at status.getfeedback.com every 5 minutes. Pingoru tracks 11 GetFeedback services and has captured 2 incidents in the last 90 days (99.24% uptime). Get email, Slack, Discord, or webhook alerts the moment GetFeedback reports a new incident, free for 3 monitors, no credit card.

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GetFeedback uptime 99.24% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 7h 21m
    Started Oct 21, 2026, 03:56 PM UTC · Resolved Oct 21, 2026, 11:17 PM UTC
    GetFeedback APIGetFeedback Digital (formerly Usabilla) for WebsitesGetFeedback Digital (formerly Usabilla) for AppsGetFeedback Digital (formerly Usabilla) For EmailGetFeedback Workspaces
    Timeline · 4 updates
    • investigating · Oct 21, 2026, 03:56 PM UTC

      We have temporarily taken our GetFeedback service offline to perform urgent preventive security maintenance in response to a newly reported critical PHP vulnerability affecting systems worldwide. Please note that there is no evidence of a security breach or compromise to our systems. We are proactively taking these measures as a preemptive measure to ensure full protection of our infrastructure and customer data. Our engineering and security teams are actively applying the necessary updates and testing the service. We expect to bring GetFeedback back online as soon as maintenance is complete. Thank you for your patience and understanding.

    • investigating · Oct 21, 2026, 03:56 PM UTC

      We are continuing to investigate this issue.

    • monitoring · Oct 21, 2026, 11:10 PM UTC

      GetFeedback is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data. We'll keep watching closely.

    • resolved · Oct 21, 2026, 11:17 PM UTC

      Incident is Resolved. GetFeedback is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data.

    Latest: Incident is Resolved. GetFeedback is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach …

Incident record

Since April 2026 · Statuspage by Atlassian · 11 components checked every 5 minutes
51incidents recorded
4last 12 months
1last 90 days
3 hourstypical duration, 12 months

The longest incident in the last year, Urgent preventive security maintenance on October 21, 2026, ran for 7 hours. 5 maintenance windows announced in the same period.

Most affected components, last 12 months

  • GetFeedback Digital (formerly Usabilla) for Websites3
  • GetFeedback API2
  • GetFeedback Digital (formerly Usabilla) For Email2
  • GetFeedback Digital (formerly Usabilla) for Apps2
  • GetFeedback Workspaces2

Latest incidents

Outage history

Past 90 days · 1 incident View full outage history →