Genetec incident

Genetec Security Center SaaS - East US enrollment Functionality Degradation

Notice Resolved View vendor source →

Genetec experienced a notice incident on March 25, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 05:02 PM UTC
Resolved
Mar 25, 2026, 02:30 PM UTC
Duration
—
Detected by Pingoru
Mar 25, 2026, 05:02 PM UTC

Update timeline

  1. resolved Mar 25, 2026, 05:02 PM UTC

    An issue affecting enrollment of new direct-to-cloud devices (cameras, intercoms, Axis powered by Genetec) has been identified and fixed in East US region. Problem started at 2:40pm UTC and was fixed 16:30pm UTC.