gaiia software incident

billing-service downtime

Minor Resolved View vendor source →

gaiia software experienced a minor incident on June 10, 2026 affecting Web App (app.gaiia.com) and Public GraphQL API and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 01:16 PM UTC
Resolved
Jun 10, 2026, 01:23 PM UTC
Duration
6m
Detected by Pingoru
Jun 10, 2026, 01:16 PM UTC

Affected components

Web App (app.gaiia.com)Public GraphQL APICustomer Portal

Update timeline

  1. identified Jun 10, 2026, 01:24 PM UTC

    Issue has been identified, working on bringing the service back up.

  2. resolved Jun 10, 2026, 01:27 PM UTC

    This incident has been resolved.