gaiia software incident

Twilio third-party service degradation

Minor Vendor's status page →

Resolved after 1 hour 8 minutes, affecting Web App (app.gaiia.com), on September 1, 2026.

monitoring Sep 01, 2026, 05:44 PM UTC

We identified some issues coming from our third-party SMS provider Twilio who can cause service interruption for SMS communication. We monitoring the situation.

Started
Sep 01, 2026, 05:44 PM UTC
Resolved
Sep 01, 2026, 06:53 PM UTC
Duration
1h 8m
Detected by Pingoru
Sep 01, 2026, 05:44 PM UTC

Affected components

Web App (app.gaiia.com)

Update timeline

  1. monitoring Sep 01, 2026, 05:44 PM UTC

    We identified some issues coming from our third-party SMS provider Twilio who can cause service interruption for SMS communication. We monitoring the situation.

  2. resolved Sep 01, 2026, 06:53 PM UTC

    This incident has been resolved.

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