Resolved after 1 hour 11 minutes, affecting Web App (app.gaiia.com) and Public GraphQL API, on March 31, 2025.
No failing requests to AWS services were identified in the last 60 minutes. The sporadic connectivity issues were observed between 19:39 UTC and 19:51 UTC.
Affected components
Update timeline
- investigating Mar 31, 2025, 07:59 PM UTC
We are seeing intermittent connectivity issues and increased error rates from AWS services. Although AWS has not acknowledged this, we see multiple companies who flagged a similar issue.
- investigating Mar 31, 2025, 08:07 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 31, 2025, 08:08 PM UTC
We identified the intermittent connectivity issues stopped at 19:51 UTC. We continue to monitor the situation.
- monitoring Mar 31, 2025, 08:20 PM UTC
No connectivity issue with AWS was identified in the last 30 minutes. We are continuing to monitor for any network irregularities.
- resolved Mar 31, 2025, 08:51 PM UTC
No failing requests to AWS services were identified in the last 60 minutes. The sporadic connectivity issues were observed between 19:39 UTC and 19:51 UTC.
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