gaiia software incident
We are experiencing an increased error rate in the billing service. You might encounter error messages while navigating to pages displaying billing information.
Minor Vendor's status page →
Resolved after 42 minutes, affecting Web App (app.gaiia.com) and Public GraphQL API and 1 more, on April 29, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web App (app.gaiia.com)Public GraphQL APIOnline CheckoutCustomer Portal
Update timeline
- investigating Apr 29, 2025, 05:20 PM UTC
We are currently investigating this issue.
- identified Apr 29, 2025, 05:28 PM UTC
We've identified the issue.
- monitoring Apr 29, 2025, 05:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 29, 2025, 06:03 PM UTC
This incident has been resolved.
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