gaiia software incident

Billing service briefly unavailable after database migration

Resolved on May 7, 2025, affecting Web App (app.gaiia.com) and Public GraphQL API.

resolved May 07, 2025, 06:16 PM UTC

A disruptive migration on the billing service database caused a partial outage for 51 seconds. During that time frame, users experienced error messages from the gaiia web application and the public GraphQL API.

Started
May 07, 2025, 05:32 PM UTC
Resolved
May 07, 2025, 05:32 PM UTC
Duration
–
Detected by Pingoru
May 07, 2025, 05:32 PM UTC

Affected components

Web App (app.gaiia.com)Public GraphQL API

Update timeline

  1. resolved May 07, 2025, 06:16 PM UTC

    A disruptive migration on the billing service database caused a partial outage for 51 seconds. During that time frame, users experienced error messages from the gaiia web application and the public GraphQL API.

Your product runs on more than gaiia software

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →