Resolved after 6 hours 28 minutes, affecting Web App (app.gaiia.com) and Public GraphQL API, on August 19, 2025.
We are still seeing a few DNS connectivity issues per hour. This is limited to the notification and workflow services.
Affected components
Web App (app.gaiia.com)Public GraphQL API
Update timeline
- monitoring Aug 19, 2025, 03:27 PM UTC
A change in our DNS configuration for the gaiia.com domain prevents some users from accessing the application. Some DNS servers are more conservative than others and might take some time to update. We are monitoring the situation.
- monitoring Aug 19, 2025, 08:20 PM UTC
We are still seeing a few DNS connectivity issues per hour. This is limited to the notification and workflow services.
- resolved Aug 19, 2025, 09:56 PM UTC
No connectivity issues were logged in the past 90 minutes.
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