Fortanix SaaS incident

DSM SaaS | APAC | Reduced redundancy in APAC region

Minor Resolved View vendor source →

Fortanix SaaS experienced a minor incident on September 8, 2025 affecting Service availability and Key Management and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 05:55 AM UTC
Resolved
Sep 08, 2025, 06:43 AM UTC
Duration
47m
Detected by Pingoru
Sep 08, 2025, 05:55 AM UTC

Affected components

Service availabilityKey ManagementKey usage (Cryptographic operation)

Update timeline

  1. identified Sep 08, 2025, 05:55 AM UTC

    During planned maintenance at our Singapore (SG) data center in the APAC region, we encountered an unexpected hardware failure. This has resulted in reduced redundancy for services in the APAC region. We have identified the root cause and are actively working on a resolution. We will provide further updates as progress is made.

  2. resolved Sep 08, 2025, 06:43 AM UTC

    This incident has been resolved.