Fortanix SaaS incident

DSM SaaS | EU Region | Paris Datacenter Incident

Resolved after 11 hours 57 minutes, affecting Service availability and Key Management and 1 more, on June 24, 2026.

resolved Jun 25, 2026, 07:59 AM UTC

This incident has been resolved. Traffic to the Paris data center resumed successfully at 01:10 UTC on 25 June 2026, and services are operating normally.

Started
Jun 24, 2026, 08:02 PM UTC
Resolved
Jun 25, 2026, 07:59 AM UTC
Duration
11h 57m
Detected by Pingoru
Jun 24, 2026, 08:02 PM UTC

Affected components

Service availabilityKey ManagementKey usage (Cryptographic operation)

Update timeline

  1. investigating Jun 24, 2026, 08:02 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 24, 2026, 08:04 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 24, 2026, 08:06 PM UTC

    At this time, no service outage is expected. Traffic has been redirected to alternate EU SaaS datacenters, which continue to operate normally with available redundancy. However, customers whose traffic was previously served from the Paris datacenter may experience slightly increased latency due to traffic being routed through alternate locations.

  4. resolved Jun 25, 2026, 07:59 AM UTC

    This incident has been resolved. Traffic to the Paris data center resumed successfully at 01:10 UTC on 25 June 2026, and services are operating normally.

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