Fortanix SaaS incident
DSM Saas | EU region | Timeouts issue in the Frankfurt region (Resolved)
Resolved on May 27, 2025.
We experienced a timeout issue in the EU DSM SaaS service at Frankfurt region from 08:19:55 to 08:20:05 UTC on May 27, 2025. The service has fully recovered and is operating normally. We are actively investigating the cause and will continue monitoring for any further issues. If you experience any problems, please contact Fortanix Support.
Update timeline
- resolved May 27, 2025, 09:22 AM UTC
We experienced a timeout issue in the EU DSM SaaS service at Frankfurt region from 08:19:55 to 08:20:05 UTC on May 27, 2025. The service has fully recovered and is operating normally. We are actively investigating the cause and will continue monitoring for any further issues. If you experience any problems, please contact Fortanix Support.
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