Resolved after 11 hours 32 minutes, affecting Service availability, on February 15, 2026.
This incident has been resolved. Between 15 Feb 18:30 UTC and 16 Feb 02:25 UTC, customers in the AMER region experienced intermittent service degradation, with a small percentage of requests impacted. Service has fully recovered, and we continue to monitor platform health.
Affected components
Update timeline
- investigating Feb 15, 2026, 08:53 PM UTC
We are currently investigating this issue.
- identified Feb 15, 2026, 09:09 PM UTC
The issue has been identified, and mitigation actions are in progress. Customers may continue to experience intermittent errors while remediation is underway.
- identified Feb 16, 2026, 12:10 AM UTC
We are continuing to implement corrective measures and are seeing signs of improvement. Our team remains engaged in restoring full service stability.
- identified Feb 16, 2026, 03:21 AM UTC
Mitigation actions are progressing, and service availability is improving. We are continuing remediation efforts to ensure full recovery.
- monitoring Feb 16, 2026, 03:21 AM UTC
A fix has been implemented, and service has stabilized. We are actively monitoring system performance to ensure continued normal operation.
- resolved Feb 16, 2026, 08:25 AM UTC
This incident has been resolved. Between 15 Feb 18:30 UTC and 16 Feb 02:25 UTC, customers in the AMER region experienced intermittent service degradation, with a small percentage of requests impacted. Service has fully recovered, and we continue to monitor platform health.
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