Fortanix SaaS incident

DSM SaaS Amer | Login failures

Notice Resolved View vendor source →

Fortanix SaaS experienced a notice incident on February 15, 2026 affecting Service availability, lasting 11h 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2026, 09:09 PM UTC
Resolved
Feb 16, 2026, 08:25 AM UTC
Duration
11h 15m
Detected by Pingoru
Feb 15, 2026, 09:09 PM UTC

Affected components

Service availability

Update timeline

  1. investigating Feb 15, 2026, 08:53 PM UTC

    We are currently investigating this issue.

  2. identified Feb 15, 2026, 09:09 PM UTC

    The issue has been identified, and mitigation actions are in progress. Customers may continue to experience intermittent errors while remediation is underway.

  3. identified Feb 16, 2026, 12:10 AM UTC

    We are continuing to implement corrective measures and are seeing signs of improvement. Our team remains engaged in restoring full service stability.

  4. identified Feb 16, 2026, 03:21 AM UTC

    Mitigation actions are progressing, and service availability is improving. We are continuing remediation efforts to ensure full recovery.

  5. monitoring Feb 16, 2026, 03:21 AM UTC

    A fix has been implemented, and service has stabilized. We are actively monitoring system performance to ensure continued normal operation.

  6. resolved Feb 16, 2026, 08:25 AM UTC

    This incident has been resolved. Between 15 Feb 18:30 UTC and 16 Feb 02:25 UTC, customers in the AMER region experienced intermittent service degradation, with a small percentage of requests impacted. Service has fully recovered, and we continue to monitor platform health.