Fortanix SaaS incident

DSM Saas AU region - Perth | Intermittent timeouts with the service provider

Resolved after 3 hours 5 minutes, affecting Service availability and Key Management and 1 more, on February 18, 2026.

monitoring Feb 18, 2026, 08:43 PM UTC

Traffic is routed to other Datacenter of AU region and we're actively monitoring.

Started
Feb 18, 2026, 08:34 PM UTC
Resolved
Feb 18, 2026, 11:40 PM UTC
Duration
3h 5m
Detected by Pingoru
Feb 18, 2026, 08:34 PM UTC

Affected components

Service availabilityKey ManagementKey usage (Cryptographic operation)

Update timeline

  1. identified Feb 18, 2026, 08:34 PM UTC

    We're experiencing intermittent timeouts in the AU Perth datacenter since 18-Feb-2026 19:37 UTC. We have contacted our service provider. There should be minimal or no impact on operations. If you encounter any issues, please contact Fortanix Support.

  2. monitoring Feb 18, 2026, 08:43 PM UTC

    Traffic is routed to other Datacenter of AU region and we're actively monitoring.

  3. resolved Feb 18, 2026, 11:40 PM UTC

    This incident has been resolved.

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