Fortanix SaaS incident
DSM SaaS EU | Network connectivity issue in Frankfurt region
Resolved after 4 hours 15 minutes, affecting Service availability and Key Management and 1 more, on September 17, 2025.
On September 17, 2025, between 21:23 and 21:47 UTC, we experienced a network issue in our EU Frankfurt datacenter. During this time, traffic was automatically rerouted to the nearest datacenter. There should be no impact on operations. We have reached out to our service provider and will continue monitoring closely. If you experience any issues, please reach out to Fortanix Support.
Affected components
Update timeline
- monitoring Sep 17, 2025, 10:05 PM UTC
On September 17, 2025, between 21:23 and 21:47 UTC, we experienced a network issue in our EU Frankfurt datacenter. During this time, traffic was automatically rerouted to the nearest datacenter. There should be no impact on operations. We have reached out to our service provider and will continue monitoring closely. If you experience any issues, please reach out to Fortanix Support.
- resolved Sep 18, 2025, 02:20 AM UTC
This incident has been resolved.
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