Fortanix SaaS incident
DSM SaaS | EU Region| InterDC connectivity Issue between Paris and Amsterdam
Resolved after 6 hours 29 minutes, on August 6, 2025.
Issue with network components has been rectified and connectivity is restored between the 2 datacenters. We are currently monitoring the device for any further issue.
Update timeline
- investigating Aug 06, 2025, 12:32 PM UTC
We are currently investigating the issue affecting interDC connectivity between Paris and Amsterdam datacenter. There is no customer impact due to the issue. We will provide regular update as we make progress.
- investigating Aug 06, 2025, 02:57 PM UTC
We've made progress and now suspect the issue is with a network component connecting our data centers. We'll provide an update once we confirm this.
- investigating Aug 06, 2025, 03:54 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 06, 2025, 03:55 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 06, 2025, 04:13 PM UTC
Issue with network components has been rectified and connectivity is restored between the 2 datacenters. We are currently monitoring the device for any further issue.
- resolved Aug 06, 2025, 07:02 PM UTC
This incident has been resolved.
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