Resolved after 29 minutes, affecting Connectivity (Mobile Data & eSIM), on November 2, 2026.
The issue has now been resolved and connectivity should now be re-established. Please use airplane mode if the issue persists on your device.
Affected components
Connectivity (Mobile Data & eSIM)
Update timeline
- investigating Nov 02, 2026, 01:46 AM UTC
We are aware of an issue where some customers are unable to connect to the internet. We are working with our network partner to resolve the issue.
- resolved Nov 02, 2026, 02:16 AM UTC
The issue has now been resolved and connectivity should now be re-established. Please use airplane mode if the issue persists on your device.
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