Firmable Outage History

Firmable had 19 outages in the last 2 years totaling 567h 44m of downtime, averaging 0.8 incidents per month.

There were 19 Firmable outages since July 23, 2026 totaling 567h 44m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.firmable.com

Minor October 20, 2026

Background Jobs: Intermittent connectivity issues with our job queue provider

Detected by Pingoru: Oct 20, 2026, 02:45 PM UTC
Resolved: Oct 20, 2026, 02:45 PM UTC
Duration: 2s

Affected: Background Jobs

Timeline · 2 updates

identified Oct 20, 2026, 02:45 PM UTC

Status: Identified We have identified an issue with our background job provider affecting the Firmable API. We are working on a resolution. Affected components Background Jobs (Degraded performance)
resolved Oct 20, 2026, 02:45 PM UTC

Status: Resolved The background job processing issue has been resolved. The Firmable API is fully operational. Affected components Background Jobs (Operational)

Read the full incident report →

Minor October 11, 2026

Background Jobs: Intermittent Degraded Function Execution

Detected by Pingoru: Oct 11, 2026, 05:25 AM UTC
Resolved: Oct 12, 2026, 02:35 AM UTC
Duration: 21h 10m

Affected: Background Jobs

Timeline · 3 updates

investigating Oct 11, 2026, 05:25 AM UTC

Status: Investigating We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information. Affected components Background Jobs (Degraded performance)
monitoring Oct 11, 2026, 05:35 AM UTC

Status: Monitoring A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly. Affected components Background Jobs (Degraded performance)
resolved Oct 12, 2026, 02:35 AM UTC

Status: Resolved The background job processing issue has been resolved. The Firmable API is fully operational. Affected components Background Jobs (Operational)

Read the full incident report →

Minor October 10, 2026

Background Jobs: Degraded function execution

Detected by Pingoru: Oct 10, 2026, 05:05 PM UTC
Resolved: Oct 10, 2026, 05:55 PM UTC
Duration: 49m

Affected: Background Jobs

Timeline · 2 updates

monitoring Oct 10, 2026, 05:05 PM UTC

Status: Monitoring A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly. Affected components Background Jobs (Degraded performance)
resolved Oct 10, 2026, 05:55 PM UTC

Status: Resolved The background job processing issue has been resolved. The API is fully operational. Affected components Background Jobs (Operational)

Read the full incident report →

Minor October 9, 2026

Background Jobs: Degraded Function Execution

Detected by Pingoru: Oct 09, 2026, 10:15 PM UTC
Resolved: Oct 09, 2026, 11:45 PM UTC
Duration: 1h 29m

Affected: Background Jobs

Timeline · 3 updates

investigating Oct 09, 2026, 10:15 PM UTC

Status: Investigating We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information. Affected components Background Jobs (Degraded performance)
monitoring Oct 09, 2026, 10:15 PM UTC

Status: Monitoring A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly. Affected components Background Jobs (Degraded performance)
resolved Oct 09, 2026, 11:45 PM UTC

Status: Resolved The background job processing issue has been resolved. The third-party job processing service is fully operational. Affected components Background Jobs (Operational)

Read the full incident report →

Minor October 1, 2026

User Management & Authentication: Dashboard increased latency

Detected by Pingoru: Oct 01, 2026, 04:53 PM UTC
Resolved: Oct 02, 2026, 07:33 AM UTC
Duration: 14h 40m

Timeline · 3 updates

investigating Oct 01, 2026, 04:53 PM UTC

Status: Investigating We are investigating an issue with our authentication provider that may be affecting the Firmable App. We will provide updates as we have more information. Affected components User Management & Authentication (Degraded performance)
monitoring Oct 01, 2026, 06:53 PM UTC

Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)
resolved Oct 02, 2026, 07:33 AM UTC

Status: Resolved The authentication provider issue has been resolved. The Firmable App is fully operational. Affected components User Management & Authentication (Operational)

Read the full incident report →

Minor September 28, 2026

User Management & Authentication: Development instances only - a third-party service rejecting emails

Detected by Pingoru: Sep 28, 2026, 03:33 PM UTC
Resolved: Oct 11, 2026, 10:16 PM UTC
Duration: 13d 6h

Timeline · 2 updates

identified Sep 28, 2026, 03:33 PM UTC

Status: Identified We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution. Affected components User Management & Authentication (Degraded performance)
resolved Oct 11, 2026, 10:16 PM UTC

Status: Resolved This incident has been resolved. Service is operating normally. Affected components User Management & Authentication (Operational)

Read the full incident report →

Minor September 26, 2026

Background Jobs: Delayed observability of events

Detected by Pingoru: Sep 26, 2026, 02:35 PM UTC
Resolved: Sep 26, 2026, 02:35 PM UTC
Duration: 2s

Affected: Background Jobs

Timeline · 2 updates

identified Sep 26, 2026, 02:35 PM UTC

Status: Identified We have identified an issue with our background job processing provider affecting the Firmable API. We are working on a resolution. Affected components Background Jobs (Degraded performance)
resolved Sep 26, 2026, 02:35 PM UTC

Status: Resolved The background job processing issue has been resolved. The API is fully operational. Affected components Background Jobs (Operational)

Read the full incident report →

Minor September 26, 2026

Background Jobs: Delays with function execution

Detected by Pingoru: Sep 26, 2026, 06:25 AM UTC
Resolved: Sep 26, 2026, 06:55 AM UTC
Duration: 29m

Affected: Background Jobs

Timeline · 3 updates

investigating Sep 26, 2026, 06:25 AM UTC

Status: Investigating We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information. Affected components Background Jobs (Partial outage)
monitoring Sep 26, 2026, 06:35 AM UTC

Status: Monitoring A fix has been implemented and we are monitoring the situation. The third-party API is expected to be fully operational shortly. Affected components Background Jobs (Partial outage)
resolved Sep 26, 2026, 06:55 AM UTC

Status: Resolved The background job processing issue has been resolved. The API is fully operational. Affected components Background Jobs (Operational)

Read the full incident report →

Minor September 16, 2026

User Management & Authentication: Delays in webhook delivery

Detected by Pingoru: Sep 16, 2026, 12:44 PM UTC
Resolved: Sep 16, 2026, 03:33 PM UTC
Duration: 2h 49m

Timeline · 5 updates

identified Sep 16, 2026, 12:44 PM UTC

Status: Identified We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution. Affected components User Management & Authentication (Degraded performance)
monitoring Sep 16, 2026, 01:34 PM UTC

Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)
resolved Sep 16, 2026, 01:43 PM UTC

Status: Resolved The authentication provider issue has been resolved. The Firmable App is fully operational. Affected components User Management & Authentication (Operational)
monitoring Sep 16, 2026, 03:14 PM UTC

Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)
resolved Sep 16, 2026, 03:33 PM UTC

Status: Resolved The authentication provider issue has been resolved. The Firmable App is fully operational. Affected components User Management & Authentication (Operational)

Read the full incident report →

Minor September 4, 2026

User Management & Authentication: Delayed email delivery to Microsoft (Outlook / Microsoft 365) recipients

Detected by Pingoru: Sep 04, 2026, 10:23 AM UTC
Resolved: Sep 04, 2026, 02:53 PM UTC
Duration: 4h 29m

Timeline · 3 updates

investigating Sep 04, 2026, 10:23 AM UTC

Status: Investigating We are investigating an issue with our authentication provider that may be affecting the Firmable App. We will provide updates as we have more information. Affected components User Management & Authentication (Degraded performance)
monitoring Sep 04, 2026, 01:53 PM UTC

Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)
resolved Sep 04, 2026, 02:53 PM UTC

Status: Resolved The authentication provider issue has been resolved. The Firmable App is fully operational. Affected components User Management & Authentication (Operational)

Read the full incident report →

Minor September 1, 2026

User Management & Authentication: Cloud infrastructure incident in us-central1-b

Detected by Pingoru: Sep 01, 2026, 03:57 PM UTC
Resolved: Sep 01, 2026, 07:33 PM UTC
Duration: 3h 36m

Timeline · 6 updates

monitoring Sep 01, 2026, 03:57 PM UTC

Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)
monitoring Sep 01, 2026, 04:33 PM UTC

Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)
monitoring Sep 01, 2026, 05:43 PM UTC

Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)
monitoring Sep 01, 2026, 06:03 PM UTC

Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)
monitoring Sep 01, 2026, 06:43 PM UTC

Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)
resolved Sep 01, 2026, 07:33 PM UTC

Status: Resolved The authentication provider issue has been resolved. The Firmable App is fully operational. Affected components User Management & Authentication (Operational)

Read the full incident report →

Minor August 31, 2026

User Management & Authentication: Elevated API latency

Detected by Pingoru: Aug 31, 2026, 02:14 PM UTC
Resolved: Aug 31, 2026, 03:53 PM UTC
Duration: 1h 39m

Timeline · 3 updates

investigating Aug 31, 2026, 02:14 PM UTC

Status: Investigating We are investigating an issue with our authentication provider that may be affecting the Firmable App. We will provide updates as we have more information. Affected components User Management & Authentication (Degraded performance)
monitoring Aug 31, 2026, 03:24 PM UTC

Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)
resolved Aug 31, 2026, 03:53 PM UTC

Status: Resolved The authentication provider issue has been resolved. The Firmable App is fully operational. Affected components User Management & Authentication (Operational)

Read the full incident report →

Minor August 20, 2026

Background Jobs: We are currently experiencing a delay with function runs being visible in the dashboard and have scaled up processing to work through the backlog.

Detected by Pingoru: Aug 20, 2026, 10:06 PM UTC
Resolved: Aug 20, 2026, 10:45 PM UTC
Duration: 39m

Affected: Background Jobs

Timeline · 2 updates

monitoring Aug 20, 2026, 10:06 PM UTC

Status: Monitoring A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly. Affected components Background Jobs (Degraded performance)
resolved Aug 20, 2026, 10:45 PM UTC

Status: Resolved The background job processing issue has been resolved. The API is fully operational. Affected components Background Jobs (Operational)

Read the full incident report →

Minor August 20, 2026

Background Jobs: Delays in Function Execution

Detected by Pingoru: Aug 20, 2026, 02:05 PM UTC
Resolved: Aug 20, 2026, 03:15 PM UTC
Duration: 1h 10m

Affected: Background Jobs

Timeline · 2 updates

monitoring Aug 20, 2026, 02:05 PM UTC

Status: Monitoring A fix has been implemented and we are monitoring the situation. The third-party API is expected to be fully operational shortly. Affected components Background Jobs (Degraded performance)
resolved Aug 20, 2026, 03:15 PM UTC

Status: Resolved The background job processing issue has been resolved. The API is fully operational. Affected components Background Jobs (Operational)

Read the full incident report →

Minor August 19, 2026

Background Jobs: Delayed function executions for a subset of customers

Detected by Pingoru: Aug 19, 2026, 05:16 AM UTC
Resolved: Aug 19, 2026, 05:16 AM UTC
Duration: 2s

Affected: Background Jobs

Timeline · 2 updates

identified Aug 19, 2026, 05:16 AM UTC

Status: Identified We have identified an issue with our background job processing provider affecting the Firmable API. We are working on a resolution. Affected components Background Jobs (Degraded performance)
resolved Aug 19, 2026, 05:16 AM UTC

Status: Resolved The background job processing issue has been resolved. The API is fully operational. Affected components Background Jobs (Operational)

Read the full incident report →

Minor August 4, 2026

User Management & Authentication: Increased API latency and errors - a third-party service Status

Detected by Pingoru: Aug 04, 2026, 11:13 PM UTC
Resolved: Aug 13, 2026, 01:38 AM UTC
Duration: 8d 2h

Timeline · 4 updates

investigating Aug 04, 2026, 11:13 PM UTC

Status: Investigating We are investigating an issue with our authentication provider that may be affecting the app. We will provide updates as we have more information. Affected components User Management & Authentication (Degraded performance)
resolved Aug 04, 2026, 11:43 PM UTC

Status: Resolved The authentication provider issue has been resolved. The Firmable App is fully operational. Affected components User Management & Authentication (Operational)
monitoring Aug 04, 2026, 11:43 PM UTC

Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)
resolved Aug 13, 2026, 01:38 AM UTC

Status: Resolved The issue has been resolved. Affected components User Management & Authentication (Operational)

Read the full incident report →

Minor August 1, 2026

User Management & Authentication: Increased error rate

Detected by Pingoru: Aug 01, 2026, 10:13 AM UTC
Resolved: Aug 01, 2026, 10:15 AM UTC
Duration: 1m

Timeline · 2 updates

identified Aug 01, 2026, 10:13 AM UTC

Status: Identified We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution. Affected components User Management & Authentication (Degraded performance)
resolved Aug 01, 2026, 10:15 AM UTC

Status: Resolved The authentication provider issue has been resolved. The Firmable App is fully operational. Affected components User Management & Authentication (Operational)

Read the full incident report →

Minor July 31, 2026

User Management & Authentication: Elevated error rate in domain provisioning - Third-party service Status

Detected by Pingoru: Jul 31, 2026, 12:43 PM UTC
Resolved: Jul 31, 2026, 01:13 PM UTC
Duration: 29m

Timeline · 4 updates

identified Jul 31, 2026, 12:43 PM UTC

Status: Identified We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution. Affected components User Management & Authentication (Degraded performance)
monitoring Jul 31, 2026, 12:54 PM UTC

Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)
monitoring Jul 31, 2026, 12:54 PM UTC

Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)
resolved Jul 31, 2026, 01:13 PM UTC

Status: Resolved The authentication provider issue has been resolved. The Firmable App is fully operational. Affected components User Management & Authentication (Operational)

Read the full incident report →

Minor July 23, 2026

Background Jobs: Function processing delays

Detected by Pingoru: Jul 23, 2026, 02:35 PM UTC
Resolved: Jul 23, 2026, 03:36 PM UTC
Duration: 1h

Affected: Background Jobs

Timeline · 5 updates

investigating Jul 23, 2026, 02:35 PM UTC

Status: Investigating We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information. Affected components Background Jobs (Partial outage)
monitoring Jul 23, 2026, 03:25 PM UTC

Status: Monitoring A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly. Affected components Background Jobs (Degraded performance)
monitoring Jul 23, 2026, 03:25 PM UTC

Status: Monitoring A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly. Affected components Background Jobs (Degraded performance)
resolved Jul 23, 2026, 03:36 PM UTC

Status: Resolved The background job processing issue has been resolved. The API is fully operational. Affected components Background Jobs (Operational)
resolved Jul 23, 2026, 03:36 PM UTC

Status: Resolved The background job processing issue has been resolved. The background job API is fully operational. Affected components Background Jobs (Operational)

Read the full incident report →