Firmable incident

Background Jobs: Degraded Function Execution

Minor Resolved View vendor source →

Firmable experienced a minor incident on October 9, 2026 affecting Background Jobs, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 10:15 PM UTC
Resolved
Oct 09, 2026, 11:45 PM UTC
Duration
1h 29m
Detected by Pingoru
Oct 09, 2026, 10:15 PM UTC

Affected components

Background Jobs

Update timeline

  1. investigating Oct 09, 2026, 10:15 PM UTC

    Status: Investigating We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information. Affected components Background Jobs (Degraded performance)

  2. monitoring Oct 09, 2026, 10:15 PM UTC

    Status: Monitoring A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly. Affected components Background Jobs (Degraded performance)

  3. resolved Oct 09, 2026, 11:45 PM UTC

    Status: Resolved The background job processing issue has been resolved. The third-party job processing service is fully operational. Affected components Background Jobs (Operational)