Firmable incident

Background Jobs: Degraded Function Execution

Resolved after 6 hours, affecting Background Jobs, on September 4, 2026.

resolved Sep 05, 2026, 12:36 AM UTC

The background job processing issue has been resolved. The API is fully operational.

Started
Sep 04, 2026, 06:35 PM UTC
Resolved
Sep 05, 2026, 12:36 AM UTC
Duration
6h
Detected by Pingoru
Sep 04, 2026, 06:35 PM UTC

Affected components

Background Jobs

Update timeline

  1. investigating Sep 04, 2026, 06:35 PM UTC

    We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information.

  2. monitoring Sep 04, 2026, 07:25 PM UTC

    A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.

  3. resolved Sep 05, 2026, 12:36 AM UTC

    The background job processing issue has been resolved. The API is fully operational.

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