Firmable incident

User Management & Authentication: Elevated error rates for authentication requests

Resolved after under a minute, affecting Firmable Services (User Management & Authentication), on November 3, 2026.

resolved Nov 03, 2026, 08:03 AM UTC

The authentication provider issue has been resolved. Firmable is fully operational.

Started
Nov 03, 2026, 08:03 AM UTC
Resolved
Nov 03, 2026, 08:03 AM UTC
Duration
2s
Detected by Pingoru
Nov 03, 2026, 08:03 AM UTC

Affected components

Firmable Services (User Management & Authentication)

Update timeline

  1. monitoring Nov 03, 2026, 08:03 AM UTC

    A fix has been implemented for the authentication issue and we are monitoring the situation.

  2. resolved Nov 03, 2026, 08:03 AM UTC

    The authentication provider issue has been resolved. Firmable is fully operational.

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