Firmable incident

User Management & Authentication: Cloud infrastructure incident in us-central1-b

Minor Resolved View vendor source →

Firmable experienced a minor incident on September 1, 2026, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 03:57 PM UTC
Resolved
Sep 01, 2026, 07:33 PM UTC
Duration
3h 36m
Detected by Pingoru
Sep 01, 2026, 03:57 PM UTC

Update timeline

  1. monitoring Sep 01, 2026, 03:57 PM UTC

    Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)

  2. monitoring Sep 01, 2026, 04:33 PM UTC

    Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)

  3. monitoring Sep 01, 2026, 05:43 PM UTC

    Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)

  4. monitoring Sep 01, 2026, 06:03 PM UTC

    Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)

  5. monitoring Sep 01, 2026, 06:43 PM UTC

    Status: Monitoring A fix has been implemented for the authentication issue and we are monitoring the situation. Affected components User Management & Authentication (Degraded performance)

  6. resolved Sep 01, 2026, 07:33 PM UTC

    Status: Resolved The authentication provider issue has been resolved. The Firmable App is fully operational. Affected components User Management & Authentication (Operational)