Firmable incident

User Management & Authentication: Development instances only - a third-party service rejecting emails

Minor Resolved View vendor source →

Firmable experienced a minor incident on September 28, 2026, lasting 13d 6h. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 03:33 PM UTC
Resolved
Oct 11, 2026, 10:16 PM UTC
Duration
13d 6h
Detected by Pingoru
Sep 28, 2026, 03:33 PM UTC

Update timeline

  1. identified Sep 28, 2026, 03:33 PM UTC

    Status: Identified We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution. Affected components User Management & Authentication (Degraded performance)

  2. resolved Oct 11, 2026, 10:16 PM UTC

    Status: Resolved This incident has been resolved. Service is operating normally. Affected components User Management & Authentication (Operational)