FingerprintJS Outage History
FingerprintJS is up right nowPingoru has recorded 47 incidents for FingerprintJS: 43 in the last 12 months and 25 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 2 of 720 (0%) |
| May 2026 | 1 | 2 of 744 (0%) |
| June 2026 | 3 | 4 of 720 (1%) |
| July 2026 | 3 | 20 of 744 (3%) |
| August 2026 | 7 | 8 of 744 (1%) |
| September 2026 | 13 | 19 of 720 (3%) |
| October 2026 | 4 | 3 of 588 (1%) |
Incidents, newest first
Minor April 24, 2026 Resolved — Dashboard Identi... – section-148272 (Dashboard)
Started Apr 24, 2026, 04:23 PM UTC· resolved Apr 24, 2026, 04:23 PM UTC
No vendor updates were posted for this incident.
Minor April 24, 2026 Service degraded for Identi... 9m section-148260 (Identification - Global (US)), section-148260 (Identification - Europe), section-148260 (Identification - Asia), section-276595 (Server API - Global (US)) and 2 more
Started Apr 24, 2026, 12:39 AM UTC· resolved Apr 24, 2026, 12:48 AM UTC
- investigating Apr 24, 2026, 12:39 AM UTC
We have observed a small percentage of requests to Identification and Server API failing. Our engineers have identified the root cause and begun remediation.
Minor April 20, 2026 Investigating — Public Mana... 32m section-295196 (Management API)
Started Apr 20, 2026, 11:24 AM UTC· resolved Apr 20, 2026, 11:56 AM UTC
- investigating Apr 20, 2026, 11:24 AM UTC
We are currently investigating an issue affecting the Public Management API. The dashboard and identification services are not impacted. We will provide an update as soon as we have more information.
Minor March 11, 2026 JS Agent CDN recovered –
Started Mar 11, 2026, 01:51 PM UTC· resolved Mar 11, 2026, 01:51 PM UTC
No vendor updates were posted for this incident.
Major March 11, 2026 JS Agent CDN returns 403 23m section-148262 (JS Agent CDN)
Started Mar 11, 2026, 01:38 PM UTC· resolved Mar 11, 2026, 02:01 PM UTC
- investigating Mar 11, 2026, 01:38 PM UTC
JS Agent CDN currently returns 403 for a portion of requests which makes JS Agent unavailable. We are working on a fix.
Minor February 18, 2026 Investigating — Account Cre... 10m section-148272 (Dashboard)
Started Feb 18, 2026, 09:12 AM UTC· resolved Feb 18, 2026, 09:22 AM UTC
- investigating Feb 18, 2026, 09:12 AM UTC
We are currently investigating an issue causing degradation in the creation of new accounts. Identification services for existing customers are operating normally and are not affected. Our engineering team is actively working to identify the root cause and implement a fix. We will provide further updates as more information becomes
Minor December 16, 2025 EU Ingress endpoint degrada... 1m section-148260 (Identification - Europe)
Started Dec 16, 2025, 07:47 PM UTC· resolved Dec 16, 2025, 07:48 PM UTC
- investigating Dec 16, 2025, 07:47 PM UTC
We experienced a brief period of increased error rates and timeouts on the Ingress endpoint in the EU region. The issue lasted for approximately one minute and has since been resolved. All systems are currently operating normally.
Minor December 16, 2025 Sealed Client Results issue 1h 14m section-148260 (Identification - Global (US)), section-148260 (Identification - Europe), section-148260 (Identification - Asia)
Started Dec 16, 2025, 01:31 PM UTC· resolved Dec 16, 2025, 02:45 PM UTC
- investigating Dec 16, 2025, 01:31 PM UTC
Sealed Client Results feature does not work for certain customers due to an internal issue. https://dev.fingerprint.com/docs/sealed-client-results We are working on a fix
Major November 24, 2025 Dashboard might be unavailable 9h 5m section-148272 (Dashboard)
Started Nov 24, 2025, 12:46 PM UTC· resolved Nov 24, 2025, 09:51 PM UTC
- investigating Nov 24, 2025, 12:46 PM UTC
We’re currently experiencing an issue affecting the Fingerprint Portal. Login is temporarily unavailable, and some portal actions may not work as expected. All identification services and related APIs remain fully operational and are not affected.
Minor November 18, 2025 Custom subdomains degraded ... 2h 19m section-148260 (Identification - Global (US)), section-148260 (Identification - Europe), section-148260 (Identification - Asia), section-148262 (JS Agent CDN)
Started Nov 18, 2025, 12:30 PM UTC· resolved Nov 18, 2025, 02:49 PM UTC
- investigating Nov 18, 2025, 12:30 PM UTC
We are currently experiencing degraded performance on our custom subdomains infrastructure. A small subset of requests may see increased latency or intermittent errors. This is likely caused by service interruptions from Cloudflare. Our core API endpoints remain fully operational.
Minor October 29, 2025 Event Storage System Issue 48m section-276595 (Server API - Global (US)), section-148272 (Dashboard), section-148272 (Website)
Started Oct 29, 2025, 06:05 PM UTC· resolved Oct 29, 2025, 06:53 PM UTC
- investigating Oct 29, 2025, 06:05 PM UTC
We are currently investigating an issue with our event storage system, at this time our Server API is impacted as well as certain dashboard capabilities such as search, CSV export.
Minor October 20, 2025 Identification - Global (US) recovered –
Started Oct 20, 2025, 11:00 AM UTC· resolved Oct 20, 2025, 11:00 AM UTC
No vendor updates were posted for this incident.
Minor October 20, 2025 Dashboard recovered –
Started Oct 20, 2025, 08:23 AM UTC· resolved Oct 20, 2025, 08:23 AM UTC
No vendor updates were posted for this incident.
Minor October 20, 2025 Downtime in the US region 5h 12m section-148260 (Identification - Global (US)), section-276594 (Smart Signals - Global (US)), section-276595 (Server API - Global (US)), section-276596 (Webhooks) and 1 more
Started Oct 20, 2025, 06:47 AM UTC· resolved Oct 20, 2025, 11:59 AM UTC
- investigating Oct 20, 2025, 06:47 AM UTC
Majority of our services in the US region are currently being impacted by an underlying issue with a vendor that we are actively investigating.
Minor October 16, 2025 Identification Service Degr... 31m section-148260 (Identification - Global (US))
Started Oct 16, 2025, 05:57 PM UTC· resolved Oct 16, 2025, 06:28 PM UTC
- investigating Oct 16, 2025, 05:57 PM UTC
We are investigating increased error rates for a small percentage of traffic to our identification service. We are investigating the issue now.