FingerprintJS experienced a minor incident on December 16, 2025 affecting Identification (Identification - Global (US)) and Identification (Identification - Europe) and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Identification (Identification - Global (US))Identification (Identification - Europe)Identification (Identification - Asia)
Update timeline
- investigating Dec 16, 2025, 01:31 PM UTC
Sealed Client Results feature does not work for certain customers due to an internal issue. https://dev.fingerprint.com/docs/sealed-client-results We are working on a fix
- resolved Dec 16, 2025, 02:45 PM UTC
The issue has been resolved