Is FingerprintJS down?

We're investigating issues with our sign-up and onboarding pages and related services. We will present updates as soon as possible.

We believe we have identified the root cause and are working to implement a fix. We will update as soon as possible.

We have implemented a fix and services are returning to normal.

Engineers are investigating reports of encoding issues when using sealed results in the Ingress API.

Engineers have identified the root cause and are verifying the resolution of the incident.

Engineers have confirmed that this incident has been resolved.

We're investigating increased latency on Management API and related services. The team will update when a source and solution are known.

We're continuing to investigate the source of the increased latency and hope to have an update shortly.

We are still investigating the latency issue and hope to have an update soon.

We have found the root cause and resolved the issue. All services should be back to normal.

We got elevated error rates and higher-than-normal latency in our US region for our Ingress endpoint.

All services are operating normally.

Impact: Minor — degraded performance Update: Following further investigation, we've confirmed that the data delay between 08:28–08:53 UTC did not affect the event timestamps shown in customer-facing dashboards. The internal processing metadata was delayed, but all event data displayed to customers reflects accurate timestamps. There is no lasting visible impact to dashboards. Original status update: We identified a delay in data powering dashboards and analytics between 2026-10-05 08:28 UTC and 08:53 UTC. During this window, dashboard data lagged behind real-time by up to 47 minutes. No data was lost; affected records were processed with delayed timestamps. Identification/verification APIs were not impacted. The issue is fully resolved.