FingerprintJS experienced a minor incident on April 24, 2026 affecting Identification (Identification - Global (US)) and Identification (Identification - Europe) and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Identification (Identification - Global (US))Identification (Identification - Europe)Identification (Identification - Asia)Server API (Server API - Global (US))Server API (Server API - Europe)Server API (Server API - Asia)
Update timeline
- investigating Apr 24, 2026, 12:39 AM UTC
We have observed a small percentage of requests to Identification and Server API failing. Our engineers have identified the root cause and begun remediation.
- resolved Apr 24, 2026, 12:48 AM UTC
Issues have been resolved, and we will continue to monitor.