FingerprintJS experienced a major incident on November 24, 2025 affecting Web (Dashboard), lasting 9h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Web (Dashboard)
Update timeline
- investigating Nov 24, 2025, 12:46 PM UTC
We’re currently experiencing an issue affecting the Fingerprint Portal. Login is temporarily unavailable, and some portal actions may not work as expected. All identification services and related APIs remain fully operational and are not affected.
- resolved Nov 24, 2025, 09:51 PM UTC
The issue with the Fingerprint Portal has been resolved.