- Detected by Pingoru
- Oct 05, 2026, 03:40 PM UTC
- Resolved
- Oct 05, 2026, 03:40 PM UTC
- Duration
- —
Affected: Web (Dashboard)
Timeline · 1 update
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resolved Oct 05, 2026, 03:40 PM UTC
Impact: Minor — degraded performance We identified a delay in data powering dashboards and analytics between 2026-10-05 08:28 UTC and 08:53 UTC. During this window, dashboard data lagged behind real-time by up to 47 minutes. No data was lost; affected records were processed with delayed timestamps. Identification/verification APIs were not impacted. The issue is fully resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 28, 2026, 10:56 AM UTC
- Resolved
- Sep 28, 2026, 10:57 AM UTC
- Duration
- 1m
Affected: Identification (Identification - Global (US))
Timeline · 2 updates
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investigating Sep 28, 2026, 10:56 AM UTC
We got elevated error rates and higher-than-normal latency in our US region for our Ingress endpoint.
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resolved Sep 28, 2026, 10:57 AM UTC
All services are operating normally
Read the full incident report →
- Detected by Pingoru
- Sep 23, 2026, 10:04 PM UTC
- Resolved
- Sep 23, 2026, 10:07 PM UTC
- Duration
- 3m
Affected: Web (Dashboard)
Timeline · 2 updates
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investigating Sep 23, 2026, 10:04 PM UTC
Degradation in the dashboard
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resolved Sep 23, 2026, 10:07 PM UTC
Event ingestion and dashboard UI were delayed by 16 minutes. The issue has been resolved and everything is back to normal now.
Read the full incident report →
- Detected by Pingoru
- Sep 21, 2026, 07:33 PM UTC
- Resolved
- Sep 21, 2026, 11:16 PM UTC
- Duration
- 3h 43m
Affected: Server API (Server API - Global (US))Server API (Server API - Europe)Server API (Server API - Asia)Server API (Server API - Europe)Server API (Server API - Asia)
Timeline · 2 updates
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investigating Sep 21, 2026, 07:33 PM UTC
Degraded search API - search API has high latency and delayed event ingestion
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resolved Sep 21, 2026, 11:16 PM UTC
The issue has been resolved
Read the full incident report →
- Detected by Pingoru
- Sep 17, 2026, 01:30 AM UTC
- Resolved
- Sep 17, 2026, 02:49 AM UTC
- Duration
- 1h 19m
Affected: Webhooks (Webhooks)
Timeline · 2 updates
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investigating Sep 17, 2026, 01:30 AM UTC
Webhooks deliverability is degraded. The team is investigating and is looking for a resolution.
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resolved Sep 17, 2026, 02:49 AM UTC
The team has fixed the issue and all service are back to normal.
Read the full incident report →
- Detected by Pingoru
- Sep 15, 2026, 05:00 PM UTC
- Resolved
- Sep 15, 2026, 09:00 PM UTC
- Duration
- 4h
Affected: Server API (Server API - Global (US))
Timeline · 2 updates
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investigating Sep 15, 2026, 09:56 PM UTC
Engineers are investigating reports of increased latency in the Events API in the US region.
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resolved Sep 15, 2026, 10:14 PM UTC
Engineers have implemented a fix in the search system, all systems are back to operational.
Read the full incident report →
- Detected by Pingoru
- Sep 11, 2026, 01:50 AM UTC
- Resolved
- Sep 11, 2026, 03:46 AM UTC
- Duration
- 1h 56m
Affected: Identification (Identification - Global (US))Server API (Server API - Global (US))
Timeline · 3 updates
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investigating Sep 11, 2026, 01:50 AM UTC
At 8:50pm we observed an elevated error rate and higher-than-normal latency in our US region for our Ingress endpoint. The team is investigating.
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investigating Sep 11, 2026, 01:50 AM UTC
At 8:50pm we observed an elevated error rate in our US region for our Visitor API and Search Event API. The team is investigating.
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resolved Sep 11, 2026, 03:46 AM UTC
The issue has been resolved and systems are back to normal.
Read the full incident report →
- Detected by Pingoru
- Sep 09, 2026, 05:46 PM UTC
- Resolved
- Sep 09, 2026, 05:47 PM UTC
- Duration
- 1m
Affected: Identification (Identification - Global (US))
Timeline · 2 updates
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investigating Sep 09, 2026, 05:46 PM UTC
Between 17:46pm and 17:47pm UTC, we observed an higher error rate and higher-than-normal latency in our US region for our Ingress endpoint. The system is now stable.
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resolved Sep 09, 2026, 05:47 PM UTC
System is stable
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 03:49 PM UTC
- Resolved
- Sep 01, 2026, 04:22 PM UTC
- Duration
- 33m
Affected: Web (Dashboard)
Timeline · 2 updates
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investigating Sep 01, 2026, 03:49 PM UTC
Creating or updating Cloudflare no-code workers through the Fingerprint dashboard is encountering errors. Mitigation in progress.
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resolved Sep 01, 2026, 04:22 PM UTC
The issue has bee resolved, no code worker deployments are working again.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 10:19 AM UTC
- Resolved
- Sep 01, 2026, 12:59 PM UTC
- Duration
- 2h 40m
Affected: Smart Signals (Smart Signals - Global (US))Smart Signals (Smart Signals - Europe)Smart Signals (Smart Signals - Asia)Smart Signals (Smart Signals - Europe)Smart Signals (Smart Signals - Asia)
Timeline · 3 updates
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investigating Sep 01, 2026, 10:19 AM UTC
Smart Signals Degraded for Mobile SDK Clients
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investigating Sep 01, 2026, 12:25 PM UTC
Smart Signals Degraded for Mobile SDK Clients
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resolved Sep 01, 2026, 01:27 PM UTC
The issue causing degradation has been resolved. We deployed a fix and have confirmed normal performance across affected systems.
Read the full incident report →
- Detected by Pingoru
- Aug 31, 2026, 07:16 PM UTC
- Resolved
- Aug 31, 2026, 07:16 PM UTC
- Duration
- —
Affected: Identification (Identification - Global (US))
Timeline · 1 update
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resolved Aug 31, 2026, 07:16 PM UTC
Between 7:16pm and 7:19pm UTC, we observed an elevated error rate and higher-than-normal latency in our US region for our Ingress endpoint. The system is now stable.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 06:41 PM UTC
- Resolved
- Aug 25, 2026, 07:11 PM UTC
- Duration
- 30m
Affected: Server API (Server API - Global (US))Web (Dashboard)
Timeline · 2 updates
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investigating Aug 25, 2026, 06:41 PM UTC
We've seen incidents of increased errors and latency in the Server API and Dashboard on us-east-1. We're currently investigating.
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resolved Aug 25, 2026, 07:11 PM UTC
We observed increased load resulting in higher-than-average latencies. We have confirmed full recovery, and all services are operating normally.
Read the full incident report →
- Detected by Pingoru
- Aug 24, 2026, 02:40 PM UTC
- Resolved
- Aug 24, 2026, 06:29 PM UTC
- Duration
- 3h 49m
Affected: Server API (Server API - Global (US))Web (Dashboard)
Timeline · 2 updates
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investigating Aug 24, 2026, 02:40 PM UTC
Some customers may be experiencing increased latency and error rates in US-East-1. We're currently investigation the issue.
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resolved Aug 24, 2026, 06:29 PM UTC
The issue affecting service availability has been resolved. We deployed a fix and have confirmed normal performance across affected systems.
Read the full incident report →
- Detected by Pingoru
- Aug 21, 2026, 10:10 PM UTC
- Resolved
- Aug 21, 2026, 11:26 PM UTC
- Duration
- 1h 16m
Affected: Identification (Identification - Global (US))
Timeline · 3 updates
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investigating Aug 21, 2026, 10:10 PM UTC
Potential delays in Identification - Teams investigating
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investigating Aug 21, 2026, 10:10 PM UTC
We are investigating possible intermittent degraded identification functionality
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resolved Aug 21, 2026, 11:26 PM UTC
We have identified the issue to be actually a non-issue, and systems are and were stable.
Read the full incident report →
- Detected by Pingoru
- Aug 14, 2026, 04:17 PM UTC
- Resolved
- Aug 14, 2026, 04:58 PM UTC
- Duration
- 41m
Affected: Identification (Identification - Global (US))Identification (Identification - Europe)Identification (Identification - Asia)Web (Dashboard)Management API (Management API)Management API (Management API)
Timeline · 2 updates
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investigating Aug 14, 2026, 04:17 PM UTC
Sign-ups failing at Management API. The team is investigating.
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resolved Aug 14, 2026, 04:58 PM UTC
All services are restored to normal operation.
Read the full incident report →
- Detected by Pingoru
- Aug 06, 2026, 12:27 PM UTC
- Resolved
- Aug 06, 2026, 02:25 PM UTC
- Duration
- 1h 58m
Affected: Web (Dashboard)Management API (Management API)Management API (Management API)
Timeline · 2 updates
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investigating Aug 06, 2026, 12:27 PM UTC
Due to extremely heavy traffic, access to our Dashboard is experiencing issues for some customers. We are investigating and working on mitigation efforts.
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resolved Aug 06, 2026, 02:25 PM UTC
Issue has been resolved and services are back to normal.
Read the full incident report →
- Detected by Pingoru
- Jul 28, 2026, 11:31 PM UTC
- Resolved
- Jul 28, 2026, 11:31 PM UTC
- Duration
- —
Affected: Smart Signals (Smart Signals - Global (US))Smart Signals (Smart Signals - Europe)Smart Signals (Smart Signals - Asia)Smart Signals (Smart Signals - Europe)Smart Signals (Smart Signals - Asia)
Timeline · 1 update
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resolved Jul 28, 2026, 11:31 PM UTC
Between 14:08–22:36 UTC on 28 July, 2026, a bot-detection rule targeting Chromium automation frameworks generated a high rate of false positives for a subset of browsers, most significantly Samsung Internet. Approximately 1.48% of total JS agent traffic was affected. The rule has been disabled, and detection has returned to normal.
Read the full incident report →
- Detected by Pingoru
- Jul 09, 2026, 09:37 PM UTC
- Resolved
- Jul 10, 2026, 12:44 PM UTC
- Duration
- 15h 7m
Affected: Web (Dashboard)
Timeline · 2 updates
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investigating Jul 09, 2026, 09:37 PM UTC
We are experiencing interruptions in daily summary emails service. Our engineering team has identified the root cause and is working on a fix.
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resolved Jul 10, 2026, 12:44 PM UTC
Issue has been resolved and daily summary emails service back to normal.
Read the full incident report →
- Detected by Pingoru
- Jul 06, 2026, 08:05 PM UTC
- Resolved
- Jul 07, 2026, 12:35 AM UTC
- Duration
- 4h 30m
Affected: Server API (Server API - Global (US))Web (Dashboard)
Timeline · 3 updates
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investigating Jul 06, 2026, 08:05 PM UTC
Search API performance is degraded in our USE-1 region, our Engineering team is aware and working towards mitigation.
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investigating Jul 06, 2026, 08:05 PM UTC
Our team is actively investigating the degraded performance of our Search API. We have opened a support ticket with one of our vendors and are working closely with them toward a resolution.
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resolved Jul 07, 2026, 12:35 AM UTC
All services have been returned to normal operation.
Read the full incident report →
- Detected by Pingoru
- Jun 26, 2026, 02:21 PM UTC
- Resolved
- Jun 26, 2026, 02:39 PM UTC
- Duration
- 18m
Affected: Server API (Server API - Asia)
Timeline · 2 updates
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investigating Jun 26, 2026, 02:21 PM UTC
Search API performance is degraded, our Engineering team is aware and working towards mitigation
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resolved Jun 26, 2026, 02:39 PM UTC
We have identified the issue, and deployed the fix. Systems are stable and we will continue to monitor.
Read the full incident report →
- Detected by Pingoru
- Jun 21, 2026, 03:02 PM UTC
- Resolved
- Jun 21, 2026, 03:31 PM UTC
- Duration
- 29m
Affected: Management API (Management API)
Timeline · 2 updates
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investigating Jun 21, 2026, 03:02 PM UTC
We are investigating intermittent failures in Management API.
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resolved Jun 21, 2026, 03:31 PM UTC
We have identified the issue and have resolved the fix. We will continue to monitor.
Read the full incident report →
- Detected by Pingoru
- Jun 01, 2026, 11:08 PM UTC
- Resolved
- Jun 02, 2026, 02:02 AM UTC
- Duration
- 2h 54m
Affected: Web (Dashboard)
Timeline · 2 updates
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investigating Jun 01, 2026, 11:08 PM UTC
We are currently experiencing a data ingestion delay that is affecting dashboards. There is no data loss as a result of this issue. Our team is working to restore normal operations.
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resolved Jun 02, 2026, 02:02 AM UTC
All regions have been restored, and services are operating normally.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 08:01 PM UTC
- Resolved
- Apr 27, 2026, 09:02 PM UTC
- Duration
- 1h 1m
Affected: Server API (Server API - Global (US))
Timeline · 2 updates
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investigating Apr 27, 2026, 08:01 PM UTC
Server API performance in Global (US) is currently degraded. We're investigating the cause and working on remediation.
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resolved Apr 27, 2026, 09:02 PM UTC
Server API performance has fully recovered. We will continue to monitor the situation.
Read the full incident report →
- Detected by Pingoru
- Apr 24, 2026, 04:23 PM UTC
- Resolved
- Apr 24, 2026, 04:23 PM UTC
- Duration
- —
Affected: Web (Dashboard)
Timeline · 1 update
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resolved Apr 24, 2026, 04:23 PM UTC
A small number of trial customers experienced issues loading identification data on the Dashboard Identification page. The incident lasted approximately 20 hours. Identification services were not affected at any point. The fix was deployed on April 24, 2026. We are monitoring for full recovery.
Read the full incident report →
- Detected by Pingoru
- Apr 24, 2026, 12:39 AM UTC
- Resolved
- Apr 24, 2026, 12:48 AM UTC
- Duration
- 9m
Affected: Identification (Identification - Global (US))Identification (Identification - Europe)Identification (Identification - Asia)Server API (Server API - Global (US))Server API (Server API - Europe)Server API (Server API - Asia)
Timeline · 2 updates
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investigating Apr 24, 2026, 12:39 AM UTC
We have observed a small percentage of requests to Identification and Server API failing. Our engineers have identified the root cause and begun remediation.
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resolved Apr 24, 2026, 12:48 AM UTC
Issues have been resolved, and we will continue to monitor.
Read the full incident report →
