There were 7 FingerprintJS outages since February 18, 2026 totaling 2h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.
Server API performance in Global (US) is currently degraded. We're investigating the cause and working on remediation.
Server API performance has fully recovered. We will continue to monitor the situation.
A small number of trial customers experienced issues loading identification data on the Dashboard Identification page. The incident lasted approximately 20 hours. Identification services were not affected at any point. The fix was deployed on April 24, 2026. We are monitoring for full recovery.
We have observed a small percentage of requests to Identification and Server API failing. Our engineers have identified the root cause and begun remediation.
Issues have been resolved, and we will continue to monitor.
We are currently investigating an issue affecting the Public Management API. The dashboard and identification services are not impacted. We will provide an update as soon as we have more information.
The issue has been resolved and the team is monitoring to confirm stability. All services are operating as expected.
JS Agent CDN recovered
JS Agent CDN currently returns 403 for a portion of requests which makes JS Agent unavailable. We are working on a fix.
The issue has been resolved.
We are currently investigating an issue causing degradation in the creation of new accounts. Identification services for existing customers are operating normally and are not affected. Our engineering team is actively working to identify the root cause and implement a fix. We will provide further updates as more information becomes
Resolved — Account Creation Degradation The issue causing degradation in the creation of new accounts has been resolved. All services are now operating normally. Identification services for existing customers were not impacted during the incident. We will continue to monitor the system to ensure ongoing stability.
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