Affected components
Update timeline
- investigating Feb 18, 2026, 09:12 AM UTC
We are currently investigating an issue causing degradation in the creation of new accounts. Identification services for existing customers are operating normally and are not affected. Our engineering team is actively working to identify the root cause and implement a fix. We will provide further updates as more information becomes
- resolved Feb 18, 2026, 09:22 AM UTC
Resolved — Account Creation Degradation The issue causing degradation in the creation of new accounts has been resolved. All services are now operating normally. Identification services for existing customers were not impacted during the incident. We will continue to monitor the system to ensure ongoing stability.
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