FingerprintJS experienced a minor incident on October 16, 2025 affecting Identification (Identification - Global (US)), lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Identification (Identification - Global (US))
Update timeline
- investigating Oct 16, 2025, 05:57 PM UTC
We are investigating increased error rates for a small percentage of traffic to our identification service. We are investigating the issue now.
- investigating Oct 16, 2025, 06:28 PM UTC
We have issued a fix for all regions, all systems are operational.