FingerprintJS incident

Event Storage System Issue

Minor Resolved View vendor source →

FingerprintJS experienced a minor incident on October 29, 2025 affecting Server API (Server API - Global (US)) and Web (Dashboard) and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 06:05 PM UTC
Resolved
Oct 29, 2025, 06:53 PM UTC
Duration
48m
Detected by Pingoru
Oct 29, 2025, 06:05 PM UTC

Affected components

Server API (Server API - Global (US))Web (Dashboard)Web (Website)

Update timeline

  1. investigating Oct 29, 2025, 06:05 PM UTC

    We are currently investigating an issue with our event storage system, at this time our Server API is impacted as well as certain dashboard capabilities such as search, CSV export.

  2. resolved Oct 29, 2025, 06:53 PM UTC

    We have rolled back the change that triggered the incident and have fully recovered.