Is Extensiv down?

The Integration Manager web application is experiencing outages. Job processing continues to process normally, so orders are flowing. We are actively investigating the web outage and will provide an update as soon as possible.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating an issue where shipments cannot be created using Amazon Buy Shipping because the available Amazon Buy Shipping services are not allowing users to complete the shipping process. Our development team is actively working to identify the root cause and restore normal functionality. We will provide updates as soon as more information becomes available.

We are continuing to investigate the issue affecting the Amazon Buy Shipping service. Our development team is actively working to determine the root cause and restore normal functionality. We will provide further updates as soon as more information becomes available.

We have identified the issue impacting the Amazon Buy Shipping service. Our development team is actively working on a fix to restore normal functionality. We will continue to provide updates as progress is made and will share additional information as soon as it becomes available.

A fix has been implemented for the issue affecting the Amazon Buy Shipping service. We are actively monitoring the results to ensure the fix is performing as expected and that normal functionality has been fully restored. We will continue to provide updates as needed.

This incident has been resolved.

We have identified a server issue that is causing intermittent access issues with the Order Management service. To restore stability, we need to implement changes to the affected infrastructure. During this work, users may experience temporary interruptions or limited access to the application. Our team is actively working to complete these changes as quickly as possible and will provide updates as progress is made.

We are still implementing the required changes to restore stability for the Order Management service. Our team is actively working through the update, and we will continue to provide progress updates as work continues.

The change has been successfully implemented. We are currently monitoring the system to ensure stability and confirm that all functionality is operating as expected. Further updates will be provided if needed.

The issue affecting the Order Management service has been resolved, and service has been fully restored.

We are currently investigating an issue affecting access to Order Management. Some users may be unable to access the service or may experience errors. Our team is actively working to identify the cause and restore normal functionality. We will provide another update as soon as more information is available.

We have identified the cause of the issue affecting the Order Management service. Our developers are actively implementing a fix and working to restore the service as quickly as possible. We will continue to provide updates on our progress and share the next status update as more information becomes available.

A fix has been implemented and service has been restored. We are actively monitoring the service to ensure it remains stable and that all functionality is operating as expected. We will provide a final update once monitoring is complete.

The issue affecting the Order Management service has been resolved, and service has been fully restored. We will continue to monitor the platform as part of our standard operations. Thank you for your patience while we worked to resolve this issue.

New incident: Investigating We are currently investigating the issue where customers are unable to log in to Warehouse Manager from Extensiv Hub. We're working on resolving the issue and will keep you informed.

The issue has been identified, and our team is actively working toward a resolution. We appreciate your patience and will share updates as we make progress.

We're pleased to report that some users are now able to access Warehouse Manager. Restoration efforts are ongoing, and we currently expect service to be fully restored within the hour. We will continue to provide updates as progress is made.

Warehouse Manager service has been fully restored and is operating normally. Our team has confirmed that users can successfully access the platform, and we will continue to monitor the service to ensure stability. Thank you for your patience while we worked to resolve this issue.