Extensiv experienced a minor incident on September 23, 2026 affecting Small Parcel Suite, lasting 3m. The incident has been resolved; the full update timeline is below.
Affected components
Small Parcel Suite
Update timeline
- investigating Sep 23, 2026, 02:26 PM UTC
We are currently investigating issues surrounding Small Parcel Rate Shopping with USPS accounts. This could impact any operation that involves Rate Shopping. We will provide an update within 1 hour.
- resolved Sep 23, 2026, 02:30 PM UTC
We have resolved the issue impacting USPS Rate Shopping. All functions are now fully operational.