Extensiv experienced a minor incident on August 27, 2026 affecting 3PL Warehouse Manager, lasting 17h 16m. The incident has been resolved; the full update timeline is below.
Affected components
3PL Warehouse Manager
Update timeline
- identified Aug 27, 2026, 07:50 PM UTC
Our team has identified an issue where outbound serialization was disabled for some SKUs. No action is required on your part at this time. Restoration is actively underway and we will provide an update once complete. We apologize for the disruption and appreciate your patience as we work to fully resolve this. We will continue to provide updates on progress every 30 minutes.
- identified Aug 27, 2026, 09:50 PM UTC
We are continue to work on restoring serialization settings for those affected. We will continue to monitor progress and provide updates.
- resolved Aug 28, 2026, 01:06 PM UTC
This incident has been resolved.