ElevenLabs Outage History

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Pingoru has recorded 168 incidents for ElevenLabs: 168 in the last 12 months and 95 in the last 90 days.

Source: status.elevenlabs.io

168incidents recorded
168last 12 months
95last 90 days
5 hourstypical duration
Incidents per month
02040AprMayJunJulAugSepOct30
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct3%
Pingoru began tracking ElevenLabs in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20261023 of 720 (3%)
May 2026917 of 744 (2%)
June 2026618 of 720 (2%)
July 20261033 of 744 (4%)
August 20262721 of 744 (3%)
September 20263353 of 720 (7%)
October 20263016 of 511 (3%)

Incidents, newest first

Minor October 16, 2026 [United States] Test – Speech to Text

Started Oct 16, 2026, 02:05 PM UTC· resolved Oct 16, 2026, 02:05 PM UTC

  1. resolved Oct 16, 2026, 02:05 PM UTC

    up

Read the full incident report →

Minor October 13, 2026 Multiple US endpoints experiencing timeouts and latency 4h 57m UI, Conversations, Quality, Other API endpoints and 3 more

Started Oct 13, 2026, 09:21 AM UTC· resolved Oct 13, 2026, 02:18 PM UTC

  1. investigating Oct 13, 2026, 09:21 AM UTC

    We are investigating elevated latency and timeouts affecting multiple endpoints, including some Elevenagents endpoints. Some requests may be slow or fail. Our team is actively looking into the cause.

  2. resolved Oct 13, 2026, 09:47 AM UTC

    Error rates have returned to normal. We are currently still investigating the cause of this downtime and will update the status page with an RCA as soon as possible.

  3. identified Oct 13, 2026, 09:57 AM UTC

    We’re seeing error rates rise again, so calls may still fail or experience increased latency.

  4. monitoring Oct 13, 2026, 10:38 AM UTC

    Error rates are back to normal. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis.

  5. identified Oct 13, 2026, 11:42 AM UTC

    We are still seeing elevated errors and timeouts on the affected endpoints, and requests may continue to fail. We are actively working with our data provider to restore full service and bring the endpoints back online.

  6. identified Oct 13, 2026, 12:54 PM UTC

    We are actively working with our data service provider to ensure endpoint stability. We will update the status page as soon as we have received confirmation that all our endpoints are back to normal.

  7. monitoring Oct 13, 2026, 01:42 PM UTC

    Error rates have continued to stabilize. We are continuing to monitor the affected endpoints to ensure service remains steady.

  8. resolved Oct 13, 2026, 02:18 PM UTC

    The incident is resolved. Error rates are back to normal, and stable service has been confirmed. We will publish a Root cause analysis once our review of the incident is complete.

Read the full incident report →

Minor October 13, 2026 [EU] Multiple US endpoints experiencing timeouts and latency 4h 57m Other APIs, Conversations, Telephony, RAG and 4 more

Started Oct 13, 2026, 09:21 AM UTC· resolved Oct 13, 2026, 02:18 PM UTC

  1. investigating Oct 13, 2026, 09:21 AM UTC

    We are investigating elevated latency and timeouts affecting multiple endpoints, including some Elevenagents endpoints. Some requests may be slow or fail. Our team is actively looking into the cause.

  2. resolved Oct 13, 2026, 09:47 AM UTC

    Error rates have returned to normal. We are currently still investigating the cause of this downtime and will update the status page with an RCA as soon as possible.

  3. identified Oct 13, 2026, 09:57 AM UTC

    We’re seeing error rates rise again, so calls may still fail or experience increased latency.

  4. monitoring Oct 13, 2026, 10:38 AM UTC

    Error rates are still flaky. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis.

  5. identified Oct 13, 2026, 11:42 AM UTC

    We are still seeing elevated errors and timeouts on the affected endpoints, and requests may continue to fail. We are actively working with our data provider to restore full service and bring the endpoints back online.

  6. identified Oct 13, 2026, 12:54 PM UTC

    We are actively working with our data service provider to ensure endpoint stability. We will update the status page as soon as we have received confirmation that all our endpoints are back to normal.

  7. monitoring Oct 13, 2026, 01:42 PM UTC

    Error rates have continued to stabilize. We are continuing to monitor the affected endpoints to ensure service remains steady.

  8. resolved Oct 13, 2026, 02:18 PM UTC

    The incident is resolved. Error rates are back to normal, and stable service has been confirmed. We will publish a Root cause analysis once our review of the incident is complete.

Read the full incident report →

Minor October 13, 2026 [India] Multiple US endpoints experiencing timeouts and latency 4h 57m Other APIs, Conversations, Telephony, RAG and 4 more

Started Oct 13, 2026, 09:21 AM UTC· resolved Oct 13, 2026, 02:18 PM UTC

  1. investigating Oct 13, 2026, 09:21 AM UTC

    We are investigating elevated latency and timeouts affecting multiple endpoints, including some Elevenagents endpoints. Some requests may be slow or fail. Our team is actively looking into the cause.

  2. resolved Oct 13, 2026, 09:47 AM UTC

    Error rates have returned to normal. We are currently still investigating the cause of this downtime and will update the status page with an RCA as soon as possible.

  3. identified Oct 13, 2026, 09:57 AM UTC

    We’re seeing error rates rise again, so calls may still fail or experience increased latency.

  4. monitoring Oct 13, 2026, 10:38 AM UTC

    Error rates are still flaky. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis.

  5. identified Oct 13, 2026, 11:42 AM UTC

    We are still seeing elevated errors and timeouts on the affected endpoints, and requests may continue to fail. We are actively working with our data provider to restore full service and bring the endpoints back online.

  6. identified Oct 13, 2026, 12:54 PM UTC

    We are actively working with our data service provider to ensure endpoint stability. We will update the status page as soon as we have received confirmation that all our endpoints are back to normal.

  7. monitoring Oct 13, 2026, 01:42 PM UTC

    Error rates have continued to stabilize. We are continuing to monitor the affected endpoints to ensure service remains steady.

  8. resolved Oct 13, 2026, 02:18 PM UTC

    The incident is resolved. Error rates are back to normal, and stable service has been confirmed. We will publish a Root cause analysis once our review of the incident is complete.

Read the full incident report →

Minor October 13, 2026 [Singapore] Multiple US endpoints experiencing timeouts and latency 4h 57m Other APIs, Conversations, Telephony, RAG and 4 more

Started Oct 13, 2026, 09:21 AM UTC· resolved Oct 13, 2026, 02:18 PM UTC

  1. investigating Oct 13, 2026, 09:21 AM UTC

    We are investigating elevated latency and timeouts affecting multiple endpoints, including some Elevenagents endpoints. Some requests may be slow or fail. Our team is actively looking into the cause.

  2. resolved Oct 13, 2026, 09:47 AM UTC

    Error rates have returned to normal. We are currently still investigating the cause of this downtime and will update the status page with an RCA as soon as possible.

  3. identified Oct 13, 2026, 09:57 AM UTC

    We’re seeing error rates rise again, so calls may still fail or experience increased latency.

  4. monitoring Oct 13, 2026, 10:38 AM UTC

    Error rates are still flaky. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis.

  5. identified Oct 13, 2026, 11:42 AM UTC

    We are still seeing elevated errors and timeouts on the affected endpoints, and requests may continue to fail. We are actively working with our data provider to restore full service and bring the endpoints back online.

  6. identified Oct 13, 2026, 12:54 PM UTC

    We are actively working with our data service provider to ensure endpoint stability. We will update the status page as soon as we have received confirmation that all our endpoints are back to normal.

  7. monitoring Oct 13, 2026, 01:42 PM UTC

    Error rates have continued to stabilize. We are continuing to monitor the affected endpoints to ensure service remains steady.

  8. resolved Oct 13, 2026, 02:18 PM UTC

    The incident is resolved. Error rates are back to normal, and stable service has been confirmed. We will publish a Root cause analysis once our review of the incident is complete.

Read the full incident report →

Minor October 13, 2026 [United States] Multiple US endpoints experiencing timeouts and latency 4h 57m Other APIs, Conversations, Telephony, RAG and 4 more

Started Oct 13, 2026, 09:21 AM UTC· resolved Oct 13, 2026, 02:18 PM UTC

  1. investigating Oct 13, 2026, 09:21 AM UTC

    We are investigating elevated latency and timeouts affecting multiple endpoints, including some Elevenagents endpoints. Some requests may be slow or fail. Our team is actively looking into the cause.

  2. resolved Oct 13, 2026, 09:47 AM UTC

    Error rates have returned to normal. We are currently still investigating the cause of this downtime and will update the status page with an RCA as soon as possible.

  3. identified Oct 13, 2026, 09:57 AM UTC

    We’re seeing error rates rise again, so calls may still fail or experience increased latency.

  4. monitoring Oct 13, 2026, 10:38 AM UTC

    Error rates are still flaky. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis.

  5. identified Oct 13, 2026, 11:42 AM UTC

    We are still seeing elevated errors and timeouts on the affected endpoints, and requests may continue to fail. We are actively working with our data provider to restore full service and bring the endpoints back online.

  6. identified Oct 13, 2026, 12:54 PM UTC

    We are actively working with our data service provider to ensure endpoint stability. We will update the status page as soon as we have received confirmation that all our endpoints are back to normal.

  7. monitoring Oct 13, 2026, 01:42 PM UTC

    Error rates have continued to stabilize. We are continuing to monitor the affected endpoints to ensure service remains steady.

  8. resolved Oct 13, 2026, 02:18 PM UTC

    The incident is resolved. Error rates are back to normal, and stable service has been confirmed. We will publish a Root cause analysis once our review of the incident is complete.

Read the full incident report →

Minor October 13, 2026 Instant Voice Clone creation failures –

Started Oct 13, 2026, 03:25 AM UTC· resolved Oct 13, 2026, 03:25 AM UTC

  1. resolved Oct 13, 2026, 03:25 AM UTC

    Between 03:25 and 04:44 UTC on October 13, 2026, some requests to create an Instant Voice Clone failed with an error. This affected the Voice Lab in the app and the Voices API endpoint (POST /v1/voices/add), when background noise removal was turned on. Clones created without background noise removal weren’t affected.

Read the full incident report →

Minor October 12, 2026 TTS failures and increased latency –

Started Oct 12, 2026, 04:30 PM UTC· resolved Oct 12, 2026, 04:30 PM UTC

  1. resolved Oct 12, 2026, 04:30 PM UTC

    We experienced a transient error due to a heavy traffic spike. We will implementing improvements to be more resilient in the future.

Read the full incident report →

Minor October 8, 2026 Increased Dubbing Latency and Failure Rate 6h 1m Other, ElevenCreative

Started Oct 08, 2026, 04:09 PM UTC· resolved Oct 08, 2026, 10:10 PM UTC

  1. investigating Oct 08, 2026, 04:09 PM UTC

    We are currently investigating increased latency and request failures affecting Dubbing.

  2. monitoring Oct 08, 2026, 04:15 PM UTC

    We have traced error metrics as they have returned to baseline. We're currently monitoring to ensure full resolution.

  3. monitoring Oct 08, 2026, 04:30 PM UTC

    Since 16:30 UTC, we have observed recurrence of Dubbing errors and latency. We're working with an upstream provider for full mitigation, and will continue to post updates as new information arises.

  4. monitoring Oct 08, 2026, 05:10 PM UTC

    Errors have returned to baseline since 17:10 UTC. We are continuing to work with an upstream provider for full mitigation.

  5. resolved Oct 08, 2026, 10:10 PM UTC

    After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.

Read the full incident report →

Minor October 8, 2026 [EU] Increased Dubbing Latency and Failure Rate 6h 1m Other APIs, Other APIs, All features

Started Oct 08, 2026, 04:09 PM UTC· resolved Oct 08, 2026, 10:10 PM UTC

  1. investigating Oct 08, 2026, 04:09 PM UTC

    We are currently investigating increased latency and request failures affecting Dubbing.

  2. monitoring Oct 08, 2026, 04:15 PM UTC

    We have traced error metrics as they have returned to baseline. We're currently monitoring to ensure full resolution.

  3. monitoring Oct 08, 2026, 04:30 PM UTC

    Since 16:30 UTC, we have observed recurrence of Dubbing errors and latency. We're working with an upstream provider for full mitigation, and will continue to post updates as new information arises.

  4. monitoring Oct 08, 2026, 05:10 PM UTC

    Errors have returned to baseline since 17:10 UTC. We are continuing to work with an upstream provider for full mitigation.

  5. resolved Oct 08, 2026, 10:10 PM UTC

    After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.

Read the full incident report →

Minor October 8, 2026 [India] Increased Dubbing Latency and Failure Rate 6h 1m Other APIs, Other APIs, All features

Started Oct 08, 2026, 04:09 PM UTC· resolved Oct 08, 2026, 10:10 PM UTC

  1. investigating Oct 08, 2026, 04:09 PM UTC

    We are currently investigating increased latency and request failures affecting Dubbing.

  2. monitoring Oct 08, 2026, 04:15 PM UTC

    We have traced error metrics as they have returned to baseline. We're currently monitoring to ensure full resolution.

  3. monitoring Oct 08, 2026, 04:30 PM UTC

    Since 16:30 UTC, we have observed recurrence of Dubbing errors and latency. We're working with an upstream provider for full mitigation, and will continue to post updates as new information arises.

  4. monitoring Oct 08, 2026, 05:10 PM UTC

    Errors have returned to baseline since 17:10 UTC. We are continuing to work with an upstream provider for full mitigation.

  5. resolved Oct 08, 2026, 10:10 PM UTC

    After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.

Read the full incident report →

Minor October 8, 2026 [Singapore] Increased Dubbing Latency and Failure Rate 6h 1m Other APIs, Other APIs, All features

Started Oct 08, 2026, 04:09 PM UTC· resolved Oct 08, 2026, 10:10 PM UTC

  1. investigating Oct 08, 2026, 04:09 PM UTC

    We are currently investigating increased latency and request failures affecting Dubbing.

  2. monitoring Oct 08, 2026, 04:15 PM UTC

    We have traced error metrics as they have returned to baseline. We're currently monitoring to ensure full resolution.

  3. monitoring Oct 08, 2026, 04:30 PM UTC

    Since 16:30 UTC, we have observed recurrence of Dubbing errors and latency. We're working with an upstream provider for full mitigation, and will continue to post updates as new information arises.

  4. monitoring Oct 08, 2026, 05:10 PM UTC

    Errors have returned to baseline since 17:10 UTC. We are continuing to work with an upstream provider for full mitigation.

  5. resolved Oct 08, 2026, 10:10 PM UTC

    After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.

Read the full incident report →

Minor October 8, 2026 [United States] Increased Dubbing Latency and Failure Rate 6h 1m Other APIs, Other APIs, All features

Started Oct 08, 2026, 04:09 PM UTC· resolved Oct 08, 2026, 10:10 PM UTC

  1. investigating Oct 08, 2026, 04:09 PM UTC

    We are currently investigating increased latency and request failures affecting Dubbing.

  2. monitoring Oct 08, 2026, 04:15 PM UTC

    We have traced error metrics as they have returned to baseline. We're currently monitoring to ensure full resolution.

  3. monitoring Oct 08, 2026, 04:30 PM UTC

    Since 16:30 UTC, we have observed recurrence of Dubbing errors and latency. We're working with an upstream provider for full mitigation, and will continue to post updates as new information arises.

  4. monitoring Oct 08, 2026, 05:10 PM UTC

    Errors have returned to baseline since 17:10 UTC. We are continuing to work with an upstream provider for full mitigation.

  5. resolved Oct 08, 2026, 10:10 PM UTC

    After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.

Read the full incident report →

Minor October 8, 2026 Agent SIP Conversation Disruption 43m Telephony

Started Oct 08, 2026, 03:00 PM UTC· resolved Oct 08, 2026, 03:43 PM UTC

  1. investigating Oct 08, 2026, 03:00 PM UTC

    We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.

  2. resolved Oct 08, 2026, 03:43 PM UTC

    We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.

Read the full incident report →

Minor October 8, 2026 [EU] Agent SIP Conversation Disruption 43m Telephony

Started Oct 08, 2026, 03:00 PM UTC· resolved Oct 08, 2026, 03:43 PM UTC

  1. investigating Oct 08, 2026, 03:00 PM UTC

    We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.

  2. resolved Oct 08, 2026, 03:43 PM UTC

    We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.

Read the full incident report →

Minor October 8, 2026 [India] Agent SIP Conversation Disruption 43m Telephony

Started Oct 08, 2026, 03:00 PM UTC· resolved Oct 08, 2026, 03:43 PM UTC

  1. investigating Oct 08, 2026, 03:00 PM UTC

    We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.

  2. resolved Oct 08, 2026, 03:43 PM UTC

    We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.

Read the full incident report →

Minor October 8, 2026 [Singapore] Agent SIP Conversation Disruption 43m Telephony

Started Oct 08, 2026, 03:00 PM UTC· resolved Oct 08, 2026, 03:43 PM UTC

  1. investigating Oct 08, 2026, 03:00 PM UTC

    We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.

  2. resolved Oct 08, 2026, 03:43 PM UTC

    We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.

Read the full incident report →

Minor October 8, 2026 [United States] Agent SIP Conversation Disruption 43m Telephony

Started Oct 08, 2026, 03:00 PM UTC· resolved Oct 08, 2026, 03:43 PM UTC

  1. investigating Oct 08, 2026, 03:00 PM UTC

    We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.

  2. resolved Oct 08, 2026, 03:43 PM UTC

    We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.

Read the full incident report →

Minor October 8, 2026 Music 2.5 endpoints performance degraded 10m Other

Started Oct 08, 2026, 08:48 AM UTC· resolved Oct 08, 2026, 08:58 AM UTC

  1. investigating Oct 08, 2026, 08:48 AM UTC

    We've identified degraded performance on our Music endpoints. We're investigating now. Music v2 should be working as expected

  2. monitoring Oct 08, 2026, 08:51 AM UTC

    We have identified the cause, fixed the underlying issue and the service is now recovering.

  3. resolved Oct 08, 2026, 08:58 AM UTC

    Music was unavailable after a latent infrastructure configuration issue was triggered by routine automated maintenance. This stopped new instances from starting and prevented automated recovery, and service was restored by manual intervention. The service is now fully operational again.

Read the full incident report →

Minor October 8, 2026 [EU] Music 2.5 endpoints performance degraded 10m Other APIs, Other APIs

Started Oct 08, 2026, 08:48 AM UTC· resolved Oct 08, 2026, 08:58 AM UTC

  1. investigating Oct 08, 2026, 08:48 AM UTC

    We've identified degraded performance on our Music endpoints. We're investigating now.

  2. monitoring Oct 08, 2026, 08:51 AM UTC

    We have identified the cause, fixed the underlying issue and the service is now recovering.

  3. resolved Oct 08, 2026, 08:58 AM UTC

    Music had reduced availability after a latent infrastructure configuration issue was triggered by routine automated maintenance. This stopped new instances from starting and prevented automated recovery, and service was restored by manual intervention. The service is now fully operational again.

Read the full incident report →

Minor October 8, 2026 [India] Music 2.5 endpoints performance degraded 10m Other APIs, Other APIs

Started Oct 08, 2026, 08:48 AM UTC· resolved Oct 08, 2026, 08:58 AM UTC

  1. investigating Oct 08, 2026, 08:48 AM UTC

    We've identified degraded performance on our Music endpoints. We're investigating now.

  2. monitoring Oct 08, 2026, 08:51 AM UTC

    We have identified the cause, fixed the underlying issue and the service is now recovering.

  3. resolved Oct 08, 2026, 08:58 AM UTC

    Music had reduced availability after a latent infrastructure configuration issue was triggered by routine automated maintenance. This stopped new instances from starting and prevented automated recovery, and service was restored by manual intervention. The service is now fully operational again.

Read the full incident report →

Minor October 8, 2026 [Singapore] Music 2.5 endpoints performance degraded 10m Other APIs, Other APIs

Started Oct 08, 2026, 08:48 AM UTC· resolved Oct 08, 2026, 08:58 AM UTC

  1. investigating Oct 08, 2026, 08:48 AM UTC

    We've identified degraded performance on our Music endpoints. We're investigating now.

  2. monitoring Oct 08, 2026, 08:51 AM UTC

    We have identified the cause, fixed the underlying issue and the service is now recovering.

  3. resolved Oct 08, 2026, 08:58 AM UTC

    Music had reduced availability after a latent infrastructure configuration issue was triggered by routine automated maintenance. This stopped new instances from starting and prevented automated recovery, and service was restored by manual intervention. The service is now fully operational again.

Read the full incident report →

Minor October 8, 2026 [United States] Music 2.5 endpoints performance degraded 10m Other APIs, Other APIs

Started Oct 08, 2026, 08:48 AM UTC· resolved Oct 08, 2026, 08:58 AM UTC

  1. investigating Oct 08, 2026, 08:48 AM UTC

    We've identified degraded performance on our Music endpoints. We're investigating now.

  2. monitoring Oct 08, 2026, 08:51 AM UTC

    We have identified the cause, fixed the underlying issue and the service is now recovering.

  3. resolved Oct 08, 2026, 08:58 AM UTC

    Music had reduced availability after a latent infrastructure configuration issue was triggered by routine automated maintenance. This stopped new instances from starting and prevented automated recovery, and service was restored by manual intervention. The service is now fully operational again.

Read the full incident report →

Minor October 6, 2026 EU Agents disruption in SIP calls 2h 23m Telephony

Started Oct 06, 2026, 10:28 AM UTC· resolved Oct 06, 2026, 12:51 PM UTC

  1. investigating Oct 06, 2026, 10:28 AM UTC

    We're currently investigating disruptions in SIP calls in our EU residency.

  2. investigating Oct 06, 2026, 11:21 AM UTC

    We are still investigating. We will continue posting updates as more information becomes available

  3. investigating Oct 06, 2026, 12:04 PM UTC

    We are currently still investigating. We will post updates here as soon as more information becomes available

  4. monitoring Oct 06, 2026, 12:14 PM UTC

    Error rates have returned to normal. We're currently monitoring the situation to confirm that the issue has been resolved

  5. resolved Oct 06, 2026, 12:51 PM UTC

    The issue has been resolved. EU SIP services are operational and stable.

Read the full incident report →

Minor October 6, 2026 [EU] EU Agents disruption in SIP calls 2h 23m Telephony

Started Oct 06, 2026, 10:28 AM UTC· resolved Oct 06, 2026, 12:51 PM UTC

  1. investigating Oct 06, 2026, 10:28 AM UTC

    We're currently investigating disruptions in SIP calls in our EU residency.

  2. investigating Oct 06, 2026, 11:21 AM UTC

    We are still investigating. We will continue posting updates as more information becomes available

  3. investigating Oct 06, 2026, 12:04 PM UTC

    We are currently still investigating. We will post updates here as soon as more information becomes available

  4. monitoring Oct 06, 2026, 12:14 PM UTC

    Error rates have returned to normal. We're currently monitoring the situation to confirm that the issue has been resolved

  5. resolved Oct 06, 2026, 12:51 PM UTC

    The issue has been resolved. EU SIP services are operational and stable.

Read the full incident report →