Resolved after 2 hours 47 minutes, affecting Telephony, on March 30, 2026.
The issue has been fully resolved. The issue was only with the calls on the EU Residency.
Affected components
Update timeline
- investigating Mar 30, 2026, 06:16 AM UTC
On March 29th around 15:33 UTC, some inbound SIP calls began failing intermittently. We are investigating root cause in parallel with mitigation. The issue is only with the calls on the EU Residency.
- resolved Mar 30, 2026, 06:26 AM UTC
Since applying mitigations, we're no longer seeing call failures. We're continuing to look into the root cause.
- investigating Mar 30, 2026, 06:40 AM UTC
We are reopening the investigation regarding the SIP calls.
- investigating Mar 30, 2026, 07:28 AM UTC
We are continuing the investigation, and our team is actively looking into this.
- monitoring Mar 30, 2026, 08:23 AM UTC
A fix has been released. We are currently monitoring the situation, and we have not observed any errors at this time.
- resolved Mar 30, 2026, 09:03 AM UTC
The issue has been fully resolved. The issue was only with the calls on the EU Residency.
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