ElevenLabs incident

Agents - v3 conversational model

Resolved after 2 hours 7 minutes, affecting Conversations, on February 23, 2026.

monitoring Feb 23, 2026, 12:34 PM UTC

We have released a fix. The error rate has returned to normal levels, and we are actively monitoring the situation.

Started
Feb 23, 2026, 10:53 AM UTC
Resolved
Feb 23, 2026, 01:01 PM UTC
Duration
2h 7m
Detected by Pingoru
Feb 23, 2026, 10:53 AM UTC

Affected components

Conversations

Update timeline

  1. investigating Feb 23, 2026, 10:53 AM UTC

    We are currently investigating a potential issue affecting the v3 conversational TTS model on the Agents platform.

  2. monitoring Feb 23, 2026, 12:34 PM UTC

    We have released a fix. The error rate has returned to normal levels, and we are actively monitoring the situation.

  3. resolved Feb 23, 2026, 01:01 PM UTC

    The issue has been resolved.

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