Conversation latency

Update timeline

1. investigating Feb 27, 2026, 01:50 PM UTC

   Status: Investigating We are currently investigating increased conversation latency affecting the Gemini models. Conversations are not failing due to fallbacks; however, we are observing elevated response times. We are actively working with the cloud provider to diagnose and resolve the issue. Affected components Conversations (Degraded performance)

2. identified Feb 27, 2026, 02:20 PM UTC

   Status: Identified The issue has been identified as originating from the cloud provider. We are actively working with them to resolve it. Affected components Conversations (Degraded performance)

3. monitoring Feb 27, 2026, 02:25 PM UTC

   Status: Monitoring Error rates have decreased, and we are currently awaiting confirmation from the cloud provider. Affected components Conversations (Degraded performance)

4. resolved Feb 27, 2026, 03:02 PM UTC

   Status: Resolved Gemini model performance has fully recovered; Our cloud provider has informed us that the upstream issue is fully resolved, and we have carefully tracked our metrics to confirm this. Affected components Conversations (Operational)