ElevenLabs incident

Errors with workspaces for new users (created today)

Resolved after 1 hour 3 minutes, affecting ElevenCreative, on April 2, 2026.

resolved Apr 02, 2026, 10:38 AM UTC

The issue has been fixed; this affected only newly created accounts today. Impact is less than 100 workspaces.

Started
Apr 02, 2026, 09:34 AM UTC
Resolved
Apr 02, 2026, 10:38 AM UTC
Duration
1h 3m
Detected by Pingoru
Apr 02, 2026, 09:34 AM UTC

Affected components

ElevenCreative

Update timeline

  1. investigating Apr 02, 2026, 09:34 AM UTC

    We are investigating an issue affecting the access to the website and API usage of a small percentage of ElevenLabs users. This only impacts workspaces created today, and existing users aren't impacted.

  2. monitoring Apr 02, 2026, 09:42 AM UTC

    Mitigating actions started rolling out, and we are monitoring the error rate.

  3. resolved Apr 02, 2026, 10:38 AM UTC

    The issue has been fixed; this affected only newly created accounts today. Impact is less than 100 workspaces.

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