ElevenLabs incident

Errors with workspaces for new users (created today)

Minor Resolved View vendor source →

ElevenLabs experienced a minor incident on April 2, 2026 affecting ElevenCreative, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 10:38 AM UTC
Resolved
Apr 02, 2026, 10:38 AM UTC
Duration
—
Detected by Pingoru
Apr 02, 2026, 10:38 AM UTC

Affected components

ElevenCreative

Update timeline

  1. investigating Apr 02, 2026, 09:34 AM UTC

    Status: Investigating We are investigating an issue affecting the access to the website and API usage of a small percentage of ElevenLabs users. This only impacts workspaces created today, and existing users aren't impacted. Affected components ElevenCreative (Degraded performance)

  2. monitoring Apr 02, 2026, 09:42 AM UTC

    Status: Monitoring Mitigating actions started rolling out, and we are monitoring the error rate. Affected components ElevenCreative (Degraded performance)

  3. resolved Apr 02, 2026, 10:38 AM UTC

    Status: Resolved The issue has been fixed; this affected only newly created accounts today. Impact is less than 100 workspaces. Affected components ElevenCreative (Operational)