Is ElevenLabs down?

Status: Investigating We are investigating an issue that occurred with some calls where the call didn't start; however, the calls are working now. Affected components Telephony (Partial outage)

Status: Monitoring The calls are working now. Affected components Telephony (Partial outage)

Status: Identified We are still seeing some calls that are failing, our team is currently applying a new fix. Affected components Telephony (Partial outage)

Status: Monitoring We have released another fix, the error rate is now down. Affected components Telephony (Operational)

Status: Resolved The issue has been fully resolved and everything is functional again. Affected components Telephony (Operational)

Status: Investigating We are investigating an issue in the EU Residency where recent conversations are not showing up in history. The conversation history is not lost; there is just a lag in displaying it. Please note that this doesn't affect actual conversations; everything is working correctly. We are working on getting the history back up. Affected components UI (Degraded performance)

Status: Identified Conversations are now displaying correctly again. Text search within conversations isn't working yet, we're actively fixing it and will post another update once it's resolved. Affected components UI (Degraded performance)

Status: Identified Currently, loading conversations in conversation history without filters is fully functional. Our engineers are still working to fully restore search filter functionality. Requests to the Text search "Text search": https://elevenlabs.io/docs/eleven-agents/api-reference/conversations/messages/text-search endpoint may continue to see failures as we continue to work to mitigate the issue. Affected components UI (Degraded performance)

Status: Resolved Our engineers have confirmed full recovery of the Conversation Search functionality in the web UI and the API. Affected components UI (Operational)

Status: Investigating We are investigating an issue where the MCP connection is not working. Please note that this does not affect ElevenAgents, where everything is working correctly. Affected components ElevenCreative (Degraded performance)

Status: Identified We are currently working to release a targeted fix to restore functionality to the Claude MCP tool Affected components ElevenCreative (Degraded performance)

Status: Resolved Our engineers have deployed a fix that has fully restored Claude MCP functionality. Affected components ElevenCreative (Operational)

Status: Investigating We're currently investigating an elevated error rate occurring with ElevenReader. Some pages may fail to load, or the app may be inaccessible.

Status: Identified We've identified the cause and are currently implementing a fix to restore full service availability.

Status: Identified Services have started recovering. Streaming is now functional, and we're working to restore service to other impacted product areas.

Status: Resolved Service has been fully restored to remaining affected areas. We will share further details on the cause.

Status: Investigating We're investigating a latency increase on the Global Residency server for Speech-to-Text and Dubbing models, affecting a small subset of requests. Affected components Speech to Text (Degraded performance)

Status: Identified We've identified the root cause and are rolling out a fix. Error rates should be improving, and we're continuing to monitor. Affected components Other (Degraded performance) Speech to Text (Degraded performance)

Status: Monitoring The issue has been fixed, the error rate should be zero. We are currently monitoring the situation. Affected components Other (Degraded performance) Speech to Text (Degraded performance)

Status: Resolved After completing the monitoring stage, we have confirmed that STT latency has returned to baseline stability. Affected components Other (Operational) Speech to Text (Operational)