Is ElevenLabs down?

We are currently investigating an issue affecting password-based sign-ins. Other sign-in methods are working as expected.

We have identified the cause of the sign-in errors and are working on a fix.

The team is still working on a fix.

The fix has been released and sign-in should be working as usual. We are currently monitoring the situation

We have not seen any further errors after the fix was applied. Users are now able to sign-in successfully again.

We are investigating elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative. Some generations may get stuck or fail to complete. Our team is actively looking into the cause and will post updates as we learn more.

The elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative have improved. We are monitoring to confirm that generations are completing normally and will post an update once recovery is confirmed.

The issue affecting image and video generation, Flows, and MCP in ElevenCreative has been resolved. Generations are completing normally.

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We are investigating elevated latency and timeouts affecting multiple endpoints, including some Elevenagents endpoints. Some requests may be slow or fail. Our team is actively looking into the cause.

Error rates have returned to normal. We are currently still investigating the cause of this downtime and will update the status page with an RCA as soon as possible.

We’re seeing error rates rise again, so calls may still fail or experience increased latency.

Error rates are still flaky. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis.

We are still seeing elevated errors and timeouts on the affected endpoints, and requests may continue to fail. We are actively working with our data provider to restore full service and bring the endpoints back online.

We are actively working with our data service provider to ensure endpoint stability. We will update the status page as soon as we have received confirmation that all our endpoints are back to normal.

Error rates have continued to stabilize. We are continuing to monitor the affected endpoints to ensure service remains steady.

The incident is resolved. Error rates are back to normal, and stable service has been confirmed. We will publish a Root cause analysis once our review of the incident is complete.

Status: Investigating We are investigating elevated latency and timeouts affecting multiple endpoints, including some Elevenagents endpoints. Some requests may be slow or fail. Our team is actively looking into the cause. Affected components RAG (Partial outage) Other API endpoints (Partial outage) Telephony (Partial outage) UI (Partial outage) Quality (Partial outage) Conversations (Partial outage) Integrations (Partial outage)

Status: Resolved Error rates have returned to normal. We are currently still investigating the cause of this downtime and will update the status page with an RCA as soon as possible. Affected components Other API endpoints (Operational) Telephony (Operational) UI (Operational) Quality (Operational) Conversations (Operational) Integrations (Operational) RAG (Operational)

Status: Identified We’re seeing error rates rise again, so calls may still fail or experience increased latency. Affected components RAG (Partial outage) Other API endpoints (Partial outage) Telephony (Partial outage) UI (Partial outage) Quality (Partial outage) Conversations (Partial outage) Integrations (Partial outage)

Status: Monitoring Error rates are back to normal. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis. Affected components Conversations (Partial outage) Integrations (Partial outage) RAG (Partial outage) Other API endpoints (Partial outage) Telephony (Partial outage) UI (Partial outage) Quality (Partial outage)

Status: Identified We are still seeing elevated errors and timeouts on the affected endpoints, and requests may continue to fail. We are actively working with our data provider to restore full service and bring the endpoints back online. Affected components Conversations (Partial outage) Integrations (Partial outage) RAG (Partial outage) Other API endpoints (Partial outage) Telephony (Partial outage) UI (Partial outage) Quality (Partial outage)

Status: Identified We are actively working with our data service provider to ensure endpoint stability. We will update the status page as soon as we have received confirmation that all our endpoints are back to normal. Affected components UI (Partial outage) Quality (Partial outage) Conversations (Partial outage) Integrations (Partial outage) RAG (Partial outage) Other API endpoints (Partial outage) Telephony (Partial outage)

Status: Monitoring Error rates have continued to stabilize. We are continuing to monitor the affected endpoints to ensure service remains steady. Affected components UI (Partial outage) Quality (Partial outage) Conversations (Partial outage) Integrations (Partial outage) RAG (Partial outage) Other API endpoints (Partial outage) Telephony (Partial outage)

Status: Resolved The incident is resolved. Error rates are back to normal, and stable service has been confirmed. We will publish a Root cause analysis once our review of the incident is complete. Affected components Conversations (Operational) Integrations (Operational) RAG (Operational) Other API endpoints (Operational) Telephony (Operational) UI (Operational) Quality (Operational)