Egnyte incident

Intermittent issues with Public APIs and Integrations in multiple regions

Minor Resolved View vendor source →

Egnyte experienced a minor incident on August 4, 2025 affecting Public APIs and Integrations, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 07:09 PM UTC
Resolved
Aug 04, 2025, 10:44 PM UTC
Duration
3h 35m
Detected by Pingoru
Aug 04, 2025, 07:09 PM UTC

Affected components

Public APIs and Integrations

Update timeline

  1. investigating Aug 04, 2025, 07:09 PM UTC

    We are currently investigating issues with Public APIs and Integrations in the European and US regions. Our team is actively working on a resolution, and we will provide an update in the next 60 minutes. We apologise for any disruption this may cause and appreciate your patience as we work to restore normal service.

  2. identified Aug 04, 2025, 07:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 04, 2025, 09:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 04, 2025, 10:44 PM UTC

    This incident has been resolved.