Egnyte experienced a major incident on October 6, 2026 affecting Sync, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Sync
Update timeline
- identified Oct 06, 2026, 06:25 PM UTC
We are currently investigating synchronisation issues. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- monitoring Oct 06, 2026, 07:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 07:38 PM UTC
This incident has been resolved.