Egnyte incident

Intermittent issues in Egnyte Secure & Govern (US region)

Minor Resolved View vendor source →

Egnyte experienced a minor incident on September 3, 2026 affecting Web UI, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 10:06 AM UTC
Resolved
Sep 03, 2026, 10:37 AM UTC
Duration
30m
Detected by Pingoru
Sep 03, 2026, 10:06 AM UTC

Affected components

Web UI

Update timeline

  1. investigating Sep 03, 2026, 10:06 AM UTC

    We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

  2. investigating Sep 03, 2026, 10:07 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 03, 2026, 10:33 AM UTC

    We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

  4. resolved Sep 03, 2026, 10:37 AM UTC

    Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.