Egnyte incident
Intermittent issues in Web UI Egnyte Secure & Govern (European region)
Egnyte experienced a minor incident on April 14, 2026 affecting Web UI, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2026, 10:29 PM UTC
We are currently investigating issues with our Secure & Govern Web UI service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- identified Apr 14, 2026, 11:04 PM UTC
Our team has identified the issue, and we're actively working on a fix. We will provide an update within the next 60 minutes.
- monitoring Apr 14, 2026, 11:34 PM UTC
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
- resolved Apr 14, 2026, 11:40 PM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.