Egnyte Outage History
Egnyte is up right nowPingoru has recorded 50 incidents for Egnyte: 26 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 15 of 720 (2%) |
| May 2026 | 3 | 4 of 744 (1%) |
| June 2026 | 3 | 3 of 720 (0%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 2 | 2 of 590 (0%) |
Incidents, newest first
Minor August 4, 2025 Intermittent issues with Public APIs and Integrations in multiple regions 3h 35m Public APIs and Integrations
Started Aug 04, 2025, 07:09 PM UTC· resolved Aug 04, 2025, 10:44 PM UTC
- investigating Aug 04, 2025, 07:09 PM UTC
We are currently investigating issues with Public APIs and Integrations in the European and US regions. Our team is actively working on a resolution, and we will provide an update in the next 60 minutes. We apologise for any disruption this may cause and appreciate your patience as we work to restore normal service.
- identified Aug 04, 2025, 07:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 04, 2025, 09:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 04, 2025, 10:44 PM UTC
This incident has been resolved.
Major July 9, 2025 Intermittent issues in all regions - Microsoft Co-edit 1h 8m Public APIs and Integrations
Started Jul 09, 2025, 07:55 AM UTC· resolved Jul 09, 2025, 09:04 AM UTC
- investigating Jul 09, 2025, 07:55 AM UTC
We are currently investigating issues related to Microsoft Office integration in all regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- identified Jul 09, 2025, 08:12 AM UTC
Our team has identified the issue and connected it with an outage of our 3rd party provider. They're currently working on a fix and we will provide an update within the next 30 minutes.
- monitoring Jul 09, 2025, 08:22 AM UTC
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
- resolved Jul 09, 2025, 09:04 AM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Minor June 13, 2025 Intermittent issues with Microsoft Co-edit in multiple regions 1d 10h Public APIs and Integrations
Started Jun 13, 2025, 07:04 PM UTC· resolved Jun 15, 2025, 05:07 AM UTC
- investigating Jun 13, 2025, 07:04 PM UTC
We are currently investigating issues with Microsoft Co-Edit integration in the European and US regions. Our team is actively working on a resolution, and we will provide an update in the next 60 minutes. We apologise for any disruption this may cause and appreciate your patience as we work to restore normal service.
- investigating Jun 13, 2025, 08:07 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 60 minutes.
- investigating Jun 13, 2025, 10:44 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 60 minutes.
- investigating Jun 13, 2025, 11:55 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 60 minutes.
- investigating Jun 14, 2025, 01:34 AM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
- investigating Jun 14, 2025, 03:32 AM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
- investigating Jun 14, 2025, 05:31 AM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
- investigating Jun 14, 2025, 07:53 AM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
- investigating Jun 14, 2025, 09:48 AM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
- investigating Jun 14, 2025, 12:28 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
- investigating Jun 14, 2025, 02:45 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
- investigating Jun 14, 2025, 05:44 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 4 hours.
- investigating Jun 14, 2025, 11:30 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 4 hours.
- investigating Jun 15, 2025, 04:05 AM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 4 hours.
- resolved Jun 15, 2025, 05:07 AM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Critical June 12, 2025 Intermittent issues in US East Coast, US West Coast and European regions 2h 50m Web UI, Web UI
Started Jun 12, 2025, 06:26 PM UTC· resolved Jun 12, 2025, 09:17 PM UTC
- investigating Jun 12, 2025, 06:26 PM UTC
We are currently investigating issues in the US East Coast, US West Coast and European regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- investigating Jun 12, 2025, 06:56 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
- identified Jun 12, 2025, 07:02 PM UTC
We are currently experiencing issues with a third-party vendor that is affecting our services. Our team is working closely with the vendor to resolve the issue as quickly as possible. We will provide an update as soon as more information becomes available.
- identified Jun 12, 2025, 07:32 PM UTC
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
- identified Jun 12, 2025, 08:03 PM UTC
Investigation is ongoing. Although most capabilities remained functional, there are still features such as Egnyte AI and Microsoft Co-Editing that are still experiencing issues. We will provide an update within the next 30 minutes.
- identified Jun 12, 2025, 08:32 PM UTC
As we continue to work on the identified issue, we will provide more information within the next 30 minutes.
- identified Jun 12, 2025, 09:04 PM UTC
We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.
- resolved Jun 12, 2025, 09:17 PM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Major May 14, 2025 Intermittent Web Interface issues in US-East Coast, US-West Coast and EU regions 3h 9m Web UI, Web UI
Started May 14, 2025, 04:35 PM UTC· resolved May 14, 2025, 07:45 PM UTC
- investigating May 14, 2025, 04:35 PM UTC
We are currently investigating issues with our WebUI service in the US West Coast, US East Coast and European regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- investigating May 14, 2025, 05:06 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
- investigating May 14, 2025, 05:36 PM UTC
We continue to investigate the issue and will provide an update within the next 30 minutes.
- investigating May 14, 2025, 06:07 PM UTC
We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.
- investigating May 14, 2025, 06:37 PM UTC
We continue to investigate the issue and will provide an update within the next 30 minutes.
- identified May 14, 2025, 06:58 PM UTC
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
- monitoring May 14, 2025, 07:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 14, 2025, 07:45 PM UTC
This incident has been resolved.
Major May 7, 2025 Intermittent issues in Egnyte Secure & Govern (US & European regions) 2h 29m Content Classification
Started May 07, 2025, 09:53 AM UTC· resolved May 07, 2025, 12:23 PM UTC
- investigating May 07, 2025, 09:53 AM UTC
We are currently investigating issues with our Secure & Govern service in the US and European regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- investigating May 07, 2025, 10:23 AM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
- investigating May 07, 2025, 10:52 AM UTC
We continue to investigate the issue and will provide an update within the next 30 minutes.
- investigating May 07, 2025, 11:23 AM UTC
We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.
- identified May 07, 2025, 11:55 AM UTC
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
- monitoring May 07, 2025, 12:07 PM UTC
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
- resolved May 07, 2025, 12:23 PM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Major April 28, 2025 Intermittent issues in WebUI (US-East Coast) 24m Web UI
Started Apr 28, 2025, 01:01 PM UTC· resolved Apr 28, 2025, 01:25 PM UTC
- investigating Apr 28, 2025, 01:01 PM UTC
We are currently investigating issues with our WebUI service in the US-East Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- identified Apr 28, 2025, 01:17 PM UTC
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
- monitoring Apr 28, 2025, 01:22 PM UTC
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
- resolved Apr 28, 2025, 01:25 PM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Minor April 8, 2025 Intermittent issues in US-East Coast 6m Preview, Reports, Desktop App, Sync
Started Apr 08, 2025, 06:23 AM UTC· resolved Apr 08, 2025, 06:30 AM UTC
- investigating Apr 08, 2025, 06:23 AM UTC
We are currently investigating issues in the US-East Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- resolved Apr 08, 2025, 06:30 AM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Minor March 24, 2025 Intermittent issues in WebUI & Desktop App (US-West Coast) 13m Web UI, Desktop App
Started Mar 24, 2025, 04:14 PM UTC· resolved Mar 24, 2025, 04:27 PM UTC
- investigating Mar 24, 2025, 04:14 PM UTC
We are currently investigating issues with our WebUI & Desktop App services in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- monitoring Mar 24, 2025, 04:25 PM UTC
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
- resolved Mar 24, 2025, 04:27 PM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Minor February 5, 2025 Intermittent issues in WebUI (US-West Coast) 3h 22m Web UI, Preview, Desktop App, Mobile
Started Feb 05, 2025, 04:35 PM UTC· resolved Feb 05, 2025, 07:57 PM UTC
- investigating Feb 05, 2025, 04:35 PM UTC
We are currently investigating issues with our WebUI service in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- investigating Feb 05, 2025, 05:02 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
- investigating Feb 05, 2025, 05:27 PM UTC
We continue to investigate the issue and will provide an update within the next 30 minutes.
- investigating Feb 05, 2025, 05:52 PM UTC
We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.
- investigating Feb 05, 2025, 06:19 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
- investigating Feb 05, 2025, 06:51 PM UTC
We continue to investigate the issue and will provide an update within the next 30 minutes.
- identified Feb 05, 2025, 07:19 PM UTC
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
- identified Feb 05, 2025, 07:48 PM UTC
We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.
- resolved Feb 05, 2025, 07:57 PM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Major January 14, 2025 Intermittent issues with Public API and Integrations in US-West Coast 2h 34m Web UI, Preview, Reports, Search and 7 more
Started Jan 14, 2025, 03:09 PM UTC· resolved Jan 14, 2025, 05:44 PM UTC
- investigating Jan 14, 2025, 03:09 PM UTC
We are currently investigating issues in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- identified Jan 14, 2025, 03:16 PM UTC
Our team has identified the issue with Public API's and Integrations (e.g. Co-edit online) and we're actively working on a fix. We will provide an update within the next 30 minutes.
- identified Jan 14, 2025, 03:40 PM UTC
We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.
- identified Jan 14, 2025, 04:08 PM UTC
As we continue to work on the identified issue, we will provide more information within the next 30 minutes.
- identified Jan 14, 2025, 04:33 PM UTC
We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.
- identified Jan 14, 2025, 05:01 PM UTC
As we continue to work on the identified issue, we will provide more information within the next 30 minutes.
- monitoring Jan 14, 2025, 05:17 PM UTC
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
- resolved Jan 14, 2025, 05:44 PM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Major December 20, 2024 Intermittent issues in Egnyte Secure & Govern 23m Web UI
Started Dec 20, 2024, 12:08 PM UTC· resolved Dec 20, 2024, 12:32 PM UTC
- investigating Dec 20, 2024, 12:08 PM UTC
We are currently investigating issues with our Secure & Govern service in the United States and European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- identified Dec 20, 2024, 12:15 PM UTC
Our team has identified the issue and we're actively working on a fix - only the direct login via https://login.egnyteprotect.com is affected. As a workaround, you can log in to Secure & Govern portal by logging in to your Egnyte Connect domain and selecting Secure & Govern access in the upper left corner. We will provide an update within the next 30 minutes.
- monitoring Dec 20, 2024, 12:29 PM UTC
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
- resolved Dec 20, 2024, 12:32 PM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.