Egnyte experienced a minor incident on May 6, 2026 affecting Web UI and Preview and 1 more component, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2026, 08:01 AM UTC
We are currently investigating issues in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- identified May 06, 2026, 08:32 AM UTC
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
- identified May 06, 2026, 09:04 AM UTC
We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.
- monitoring May 06, 2026, 09:34 AM UTC
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
- resolved May 06, 2026, 09:39 AM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Looking to track Egnyte downtime and outages?
Pingoru polls Egnyte's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Egnyte reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Egnyte alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required