Egnyte incident

Intermittent issues in US-West Coast

Major Resolved View vendor source →

Egnyte experienced a major incident on September 13, 2025 affecting Public APIs and Integrations, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2025, 07:08 AM UTC
Resolved
Sep 13, 2025, 07:32 AM UTC
Duration
23m
Detected by Pingoru
Sep 13, 2025, 07:08 AM UTC

Affected components

Public APIs and Integrations

Update timeline

  1. investigating Sep 13, 2025, 07:08 AM UTC

    We are experiencing an issue with our Public Api and Integrations in the US-West Coast region and are investigating the problem — we will provide an update in the next 30 minutes.

  2. identified Sep 13, 2025, 07:12 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 13, 2025, 07:32 AM UTC

    This incident has been resolved.